Menu
CB Home Improvement and Maintenance Home Depot 75 Mystic Ave, Somerville, MA, 02145, US
Home Depot company logo
Home Depot
reviews & complaints
Home Depot company logo

Home Depot

75 Mystic Ave, Somerville, MA, 02145, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Working hours
Mon
6:00 am - 9:00 pm
Tue
6:00 am - 9:00 pm
Wed
6:00 am - 9:00 pm
Thu
6:00 am - 9:00 pm
Fri
6:00 am - 9:00 pm
Sat
6:00 am - 9:00 pm
Sun
8:00 am - 8:00 pm
ComplaintsBoard
K
10:56 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Home Depot - countertop order H2667-2622999 Katie Kasper, Garrity order [protected]

Countertop ordered and paid 2/13 to Jimmy, who promised to try and get the template person out 2/14, with the expectation of installation within "10 days to 2 weeks". NO communication since. Called today (2/22); the order wasn't faxed from Home depot to Garrity stone in Woburn until 2/17, and there has been no texts or calls from Garrity to schedule template since. Due to these profound delays and deceitful practices, I do need to let you know here, consider alternative companies, and post comments to yours and other feedback sites. I will likely wait to hear back from you before taking further action, as long as an adequate response is made by Monday when the countertop was to be installed! This should include a reliable posted policy and timeline for customers, with reimbursement of some percentage of order daily for delays, retroactive to this order, which must be expedited at your cost now.

Read full review of Home Depot
Hide full review

Elevating the Voice of the Consumer

Empowering Real Complaints

At ComplaintsBoard, we understand the impact of genuine consumer grievances. Our platform is a dedicated space for authentic voices, where complaints, both positive and negative, are shared with honesty and transparency.

Dedicated to Validating Complaints

We are committed to ensuring the authenticity of every complaint. Our team uses rigorous verification methods to confirm that each complaint stems from a real customer experience, maintaining the integrity of our platform.

Encouraging Detailed Complaint Narratives

We value complaints accompanied by concrete evidence. Be it a photo, a detailed narrative, or additional documentation, such substantiation lends credibility to your complaint, aiding others in making informed decisions.

Balanced and Constructive Dialogue

ComplaintsBoard is more than a platform for airing grievances; it's a community where balanced dialogue is encouraged. We welcome complaints that not only point out issues but also recognize any positive interactions, promoting a fair and comprehensive perspective.

A Free and Impartial Platform for Complaints

Our unwavering commitment is to provide a free and unbiased platform for all complaints. Every complaint is given equal importance, ensuring your concerns are heard and respected, irrespective of their nature.