Burger King reviews and complaints 2
View all 4584 complaintsBurger King - Missing multiple items from order
Missing several items from order that was pre-paid.
A co-worker went back to the restaurant to retrieve missing items.
When she returned to the restaurant, MGR Carlo made the person PAY AGAIN. He was extremely rude to her, started speaking in spanish to his coworkers and yelling at her refusing to replace items.
He is an embarrassment to the professional field of management. He needs to work on customer service skills and service recovery skills. Shame on him making someone pay again for missing items because she was scared and embarrassed.
He should be fired. Complete disgrace. There are NUMEROUS negative reviews out there on him. READ THEM and follow through on his negative tone and actions!
Desired outcome: REFUND THE MONEY TO BOTH PARTIES.My coworker and myself!!!
Burger King - service not fulfilled, long wait, rudeness of the person calling himself the manager
This is not the first time we have been treated badly by this specific person (calling himself the manager). We went on the drive through Sunday 07/14 around 10 PM - First of all we stayed 10 minutes with no one even saying to hold on, finally we were saying :"hello, hello" and my husband honked the horn because it sounded dead- Someone came very loudly saying that he is alone and when we do that it will make him more upset and will leave us more. Honestly we weren't doing anything except that we wanted to check if someone is working and will be helping us soon. The worker came back and said "What do you want" instead of how can I help you for example. My daughter start placing the order (it was nuggets and 2 sundaes), the worker said " I am not doing the sundaes, I am alone", he said it very rudely. I honestly was so shocked on how he was talking to us and the way we were treated. I normally don't complaint but this was above and beyond the lowest customer service ever !
Latest Burger King Reviews
Not like the Burger King that I have Known Your kiosk ordering and receipts Product and service Service Clerk has made this BK location my favorite!Giving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!