Holiday Inn

Arrived July 5th 2019. Was unpluging a clock in the room to plug in my phone charger and was Shocked by the bare wires on the cord. With my hand still hurting I went down to let the front desk know what had happened. The young lady went to get the manager three times, and after 15 minutes she finially came out. She said oh, Im sorry and offered me a drink or a gift from the gift shop. That is not exceptable.
I have pics of the bare wire attached.
Room 257 was also damp, very humid, my shoes and clothes felt damp the entire weekend. I was very dissatisfied with the stay. I was there with the Derby City Boop club party.
If a child would have touched this, they could have been killed. I would have expected to at the very least, have the room charge removed.
Please let me know who else I need to contact to have this matter resolved.
Thank You
Sara Moore