Fazoli's reviews and complaints 1
View all 86 complaintsFazoli's - Food and service
I never in my life felt so compelled to write a complaint about a company, but the two fazoli's in my area has now made me never want to eat at this company again. I come here all the time and every single time, my order is the polar opposite of what I ask for. The last time I went in, previous to today, I recieved over a dozen stale hard as a rock breadsticks, so I stopped going for a while just to end up going today and getting the wrong order and the breadsticks werent even seasoned, it was just regular breadsticks. So I called the store and told them and the lady was very rude so I went back, got a refund and went to a different location and asked them for extra sauce and cheese on my pasta just to get home to no extra at all, in fact it looks like they gave me less sauce but more cheese instead to make it look like they added more sauce. This place sucks.
Desired outcome: My money back from today's visit
Latest Fazoli's Reviews
Worst dinner ever Inconsistent policy when I ask for salad w/ no cheese; rudeness from a manager Manager and my experience Fazoli's restaurant Customer serviceGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!