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CB Financing and Loans Titlemax / TMX Finance 604 South Illinois Rte 59, Naperville, IL, 60540, US
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Titlemax / TMX Finance
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Titlemax / TMX Finance company logo

Titlemax / TMX Finance

604 South Illinois Rte 59, Naperville, IL, 60540, US
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12:59 am EDT

Titlemax / TMX Finance - Employee lies to further account for repossession

After getting out of being incarcerated I called TitleMax spoke and explained situation to manager on a Monday She told me to call her Thursday after my meeting to get job back stating she'd be off till then I called her told her had to go back Monday she says she was going on vacation call back let's just say the 29th few days before that date her employee calls about my account tells me it's past due I explain I'm aware and talked to manager he says she's just store manager and can't help or override anything and if I don't pay large amount by second of month (when rent and or mortgage is due on the first) process will be followed and they'll tow my car. So I didn't take position back at work at first thinking my car is about to be towed leaving me without transportation to even get there. Never coming to retrieve I was still able and went back to start job though this job pays biweekly following month manager calls finally come to find out manager tells me out her own mouth she NEVER talked to him she was on vacation and out of country! As I then proceeded to ask well why would your employee lie and tell me he talked to you and didn't I could have went back to job and would have had payment this upcoming week he sat my account back even further and that at this point I'd need two weeks she disregarded my whole question and asks when will I have a payment never mentioned the employee whom lied about talking to her or in process to repossess car and states it's not employees fault I can't make payment just put phone on speaker for him to hear as he as well says nothing. Next I'm told she can't wait two weeks as if it's not her employees fault for giving false information setting my account back even more. She then tells me on a Tuesday she needs account current by Friday or they'll repossess car and I cm still get to work without car. Next NOW they actually towed my vehicle this place is not honest at all.

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