Menu
CB Drug Store CVS 1725 W Boughton Rd, Bolingbrook, IL, 60490, US
CVS company logo
CVS
reviews & complaints
CVS company logo

CVS

1725 W Boughton Rd, Bolingbrook, IL, 60490, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Website
Phone number
Category
Working hours
Mon
8:00 am - 10:00 pm
Tue
8:00 am - 10:00 pm
Wed
8:00 am - 10:00 pm
Thu
8:00 am - 10:00 pm
Fri
8:00 am - 10:00 pm
Sat
8:00 am - 10:00 pm
Sun
8:00 am - 10:00 pm
ComplaintsBoard
C
12:04 pm EDT

CVS - customer service

The manager Lauren was very rude. The cashier called her for help and she took her time to come over to see what the problem was. Lauren spent a lot of time by the dairy clear in my eye sight looking at her papers in her hand. I had to ask her if she was helping us today. The cashier associate went to her and she continued to stand there ignoring me the customer. Then she comes over and didn't help us resolve the issue with my app coupons. She just rudely walked away. The cashier Kiara is very new and is afraid to ask the manager for help again because she didn't know what to do. I ask her if she would ask her manager about the issue and she said she wouldn't help! This is ridiculous and I will not be going back to this store. I have never experience rudeness like this before especially coming from a supposedly manager who is supposed to be professional and clearly is unprofessional! It's clear that the cvs associates are not happy with their jobs! Nothing never in stock on the shelf and I was there at 9:30 in the morning. I never see a sales associate restocking on the floor. I have had a horrible experience today and I will not go back to that store. All advertised sale items out of stock is ridiculous!

Read full review of CVS
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.