Checkers & Rally's

I went to Checkers on Washington Rd in Augusta GA the last 2 nights and they have messed up my order and when they handed me my food with bag wide open I had enough, so I called them and when a team member answered I asked to speak with a manager after I told him about my order being messed up and he said well I will have a manager call you back bc we can't just drop everything to cater to your needs right now. They also didn't give me a receipt.