Costco reviews and complaints 1
View all 1970 complaintsCostco - Mohawk rigid vinyl flooring
I visited Costco on 4/17/2020 and fell in love with the Mohawk Rigid Vinyl Flooring in color, Misty Harbor Oak. The display was beautiful and surprisingly it was on sale for $29.99 instead of the regular $39.99.
I shopped around a bit and decided that this was a go.
I purchased the flooring and to my surprise, when I got home it was the wrong color. The color was Sandle wood.
I returned the flooring to Costco and explained what happened to Sandi in customer service. She gladly refunded and told me to explain what happened to the associate what happened, and the price should be honored.
When I explained what happened to the cashier, she told a few others and I walked with an associate to the area and showed her the mistake. The lady stated that she understood and that she would tell the manager. The manager refused to honor the price displayed and did not even apologize.
I would love to have the flooring at the displayed price.
Please see the attached photos from 4/17/2020 and today 5/7/2020.
Latest Costco Reviews
Fraud at your gas station ATT cell phone Kirkland bath tissue Poor customer service. Please get someone to resolve this issue for me. Customer service during check outGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!