KFC reviews & complaints 2View all 3419 complaints
KFC - Service
I ordered the 12 piece meal and I was told by the drive through that I couldn't buy the 12 piece meal because if they sold it to me they would be out of chicken. She said we have 12 pieces, just thighs and breast but if I sale it to you, we won't have any for other customers, now does that make any since at all? I said to the cashier, but you sale chicken right, she says yeah but you trying to buy 12 pieces and if we sale it to you we won't have no more chicken,
Desired outcome: I would have loved it if my attempt to purchase would have been honored. They refused to sale me what I had a right to buy
KFC - Refund foe 2 pot pies or coupon for 2 pot pies
I bought 2 pot pies today at location above. They were very brown. I assumed they were left in the oven too long. Had a taste of being scorched/lightly burned. They did not taste very good. I know this because I love these chicken pot pies at kfc and eat them all the time. I think the worker was needing some help. There were only 2 people working. I had to come inside to place my order since no one answered at the drive through. After getting inside, I still had to wait longer than I should have, but the young lady was trying to handle the window and the front register. I would appreciate a refund or a coupon for pot pies. They needed help there today and it was obvious.