Fresco Y Mas

I am writing to express my disappointment and dissatisfaction with the quality of service I received at your Fresco y Más Supermarket (located at 8424 Sheldon Rd, Tampa), specifically regarding the underweight dinner I purchased from the Deli Area. The dinner consisted of only three spoons of rice, which is an unacceptable portion size and does not meet the reasonable expectations of a meal.

As a loyal customer, I have always appreciated the convenience and variety offered by your supermarket. However, this recent experience has left me feeling frustrated and dissatisfied. I believe it is crucial to address this issue promptly to maintain the trust and satisfaction of your customers.

I would like to highlight that this complaint is not an isolated incident but reflects a general concern about the quality of customer service at Fresco y Más Supermarket.

Please acknowledge receipt of this complaint and provide me with a timeline for your investigation and proposed actions to address the issues raised. I look forward to a prompt and satisfactory resolution of this matter. Should I not receive a satisfactory response, I may consider exploring alternative shopping options.

Thank you for your attention to this matter. I trust that you will take my concerns seriously and work towards resolving them in a timely and effective manner.

Sergio Ramirez,

[protected]@yahoo. es