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CB Retail Stores Walgreens 7305 Spring Hill Dr, Spring Hill, FL, 34606, US
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Walgreens

7305 Spring Hill Dr, Spring Hill, FL, 34606, US
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Walgreens - Unprofessional pharmacist

This complaint is regarding the pharmacist Rachel @ 7305 springhill Dr, springhill fl 34606. I've never had a worst experience with a pharmacist. The pharmacist here dictates her personal opinion about the medications you are on and refuses to fill them if she doesn't agree. My medication has been prescribed to me exactly the same for 6 years and I'm not on any heavy narcotics. They do not follow state policies here nor care if the meds were prescribed by a doctor deeming it appropriate. She's prejudice and rude and treated my husband like a junkie over sleep medication getting into a huge fight in the store refusing to fill his meds 1 day early so he would not run out and then filling it 1 to 2 days late after telling him to pick it up beforehand and continued this every refill. I know the state law for a pharmacy filling a perscription 1 to 3 days early is what's alotted and recommended to fill your meds at least a day early as to avoid running out. There are so many people leaving this pharmacy to cvs that cvs is overloaded with new patients and having to be selective on who they take because of supply demands. I've had 4 back surgeries and suffer from insomnia and anxiety and I take nothing heavy and never request my meds early. I requested my meds on day 40 of 30 day supply and she called me to tell me she no longer believes I should take this medication and refuses to fill it as if she's my doctor even though she's been filling it for months and I've been on this combo for 6 years. She's abusing her power and should be fired. If you take a minute to look at the pharmacy complains on Google there are many similar complaints about this pharmacist. I do understand it's not illegal for a pharmacist to refuse to fill meds but she's unreasonable and unprofessional. Nearly every time I come in I watch her telling different people she's refusing to fill their meds, raising her voice, giving dirty looks and simply walking away rolling her eyes and ignoring the person. I see this with elderly people mostly not junkies asking for oxy. She's simply unprofessional, over opinionated and extremely selective on who she decides to serve. Someone needs to take away the power she's given and abusing, bullying people on their medications prescribed by professionals. She's not my doctor and I'm not okay with her calling me and telling me I need to change my medications because of her personal opinion and saying "well I'm not filling your meds go somewhere else" I'm now switching to cvs who never behaves this way and follows state regulations. This looks real bad on the company name. Thought I should tell someone and I'll be posting this wherever I can to warn others.

Desired outcome: Disciplinary action or removed from her post.

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Walgreens - treated poorly/ discriminated against

i have worked for walgreens for almost 5 yrs yesterday was the first time ever i had a run in with loss prevention. she called me in the office and questioned me about 5 photos that were missing.. she basically accused me she was talking to me very rude. she never let me get a word in edge wise, i asked her to show me the proff she said she had and her answer to me was " i dont have to show you anything" she told me to write a statement i wrote my version of the statement and she said that what you are writting? i said yes. she said ok well i guess we will stick with this. i felt horrible by the way she was treating me i have been with the company for almost 5 yrs i have handled the register at times when there has been thousands of dollars in there and not a red cent has been missing for them to accuse me of taking 5 photos from the photo dept is wrong. i got sent home at 12pm and was told somebody would contact me i still have not heard from anybody and its the next day. i called my boss his answer to me was i still dont have an answer for you. im playing the waiting game and im like a sitting duck in limbo. i think this is wrong and very unprofessional.. walgreens says they are a family buisness that is NOT true at all.

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Girlygirl1992
Port St Lucie, US
Sep 17, 2012 5:07 pm EDT

I've wrked for walgreens for 7yrs, the "new" store mngr, put me and only me too all nites, I was the only single mom with a child that has learning disabilities and couldn't do all nights or he'd fail, another reason why I stepped down from STL position! The other moms were all working says, I had senority too them all. Come to find out one of the other asst mngrs was transferred to the store this lady came from this asst mngr didn't like me, cause I was competition to her. So just last mth she transferred this asst bck to my old store. I guess she didn't want to wrk w me again. This store mngr purposely set my schedule up knowing I could not work it, so I'd leave! I even asked her for a transfer, she said NO! I'm not sure how these mngrs can get away w this cruelty and favoritism? I contacted Corp, and they said she only put me on 2 nights, that's what she told them! Now really, why would I quit after 7yrs for 2nites? What she did was very discriminating towards my son and me. Corp said they make a visit to store, never did! I had more than half employees there that seen the schedule she gave me! Walgreens is a sad Co. Just because you have mngrs does not mean their right with their actions.

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