Menu
Write a review
File a complaint
CB Hair and Beauty Salons The Beauty Place 6303 Blue Lagoon Dr #400, Miami, FL, 33126, US
The Beauty Place company logo
The Beauty Place
reviews & complaints
The Beauty Place company logo

The Beauty Place

6303 Blue Lagoon Dr #400, Miami, FL, 33126, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Working hours
Mon
9:00 am - 5:00 pm
Tue
9:00 am - 5:00 pm
Wed
9:00 am - 5:00 pm
Thu
9:00 am - 5:00 pm
Fri
9:00 am - 5:00 pm
Sat
Closed
Sun
Closed
ComplaintsBoard
S
6:13 pm EST

The Beauty Place - Products are not sealed and packaged

The products which I have received are not properly sealed and packaged. I have reported the same to the customer service representative Emma. She tried very hard to make sense and the product which they delivered was genuine. And started arguing that I have thrown the product packages into the trash. I got the package on saturday. I tried to speak with them on the same day when I have received the package. I could not as they were not available on weekends. I tried on monday and she tried to tell me that I have used the products and thrown my packages into the trash. Never had this kind of experience with a customer service representative. I have placed many similar items from other websites that are good and genuine and I was never disappointed. This was the first time I have placed my order from thebeautyplace.com which is absolutely fraud and fake. Please stay away from this website and do not waste your hard-earned money. If there was an option I could have given a zero-star to this fake website.

Desired outcome: I want my hard earned back.

Read full complaint
Hide full review