Celebrity Cruises reviews and complaints 1
View all 160 complaintsCelebrity Cruises - FCC refund
I have emailed Celebrity Engagement Center numerous times over the past year regarding the full refund of my FCC with no results. We are senior citizens and will not be getting our Covid vaccines due to our health and other choices. At this point with Celebrity Cruises requiring fully vaccinated passengers on all future cruises we are asking for a credit card refund on our (FCC Booking ID 7052804) because we will not be getting vaccinated and will not be cruising in the future due to Celebrity requiring vaccines for passengers. Yes, our cruise was cancelled by me 4 days prior to the Pandemic/Celebrity official announcement, but at this point that issue IS obsolete as the whole world has been in a Pandemic and continues to be. There have been recent cruises (2021) with infected passengers and crew. You can not hold our FCC money any longer as this will now turn into a legal issue that will not bode well for your company. Please let me know at your earliest convenience when I can expect a full FCC refund. Thank you.
Kind Regards,
Janet Bartlett
[protected]
Florida Resident
Desired outcome: Full Refund
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