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CB Travel and Vacations Camping World 4681 Waycross Rd, Fort Myers, FL, 33905, US
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Camping World
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Camping World

4681 Waycross Rd, Fort Myers, FL, 33905, US
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2 complaints
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Mon
8:30 am - 6:00 pm
Tue
8:30 am - 6:00 pm
Wed
8:30 am - 6:00 pm
Thu
8:30 am - 6:00 pm
Fri
8:30 am - 6:00 pm
Sat
8:30 am - 5:00 pm
Sun
11:00 am - 4:00 pm
ComplaintsBoard
E
8:16 am EDT

Camping World - False advertising items missing not working

Saw a travel trailer posted on Camping world Fort Myers. The unit listed as a 50amp with 2nd A/C perp. I made an inquiry online and the internet sales team said the unit did have 50amp service. I bought the unit from Camping World Fort Myers. At the walk thru they told me the unit only had a 30amp service and no 2nd A/C perp. We I asked my sales person about this they responded. Sorry it must be a mistake with there internet team or corporate office. There is nothing they can do about it. They have multiple units list for sale with the same options. But none of them have the options on the units. And other stores are listing the same unit with the options. And the same thing they do not have the options on them. So it looks to be false advertising at multiple stores.

After getting the unit home. I find out that they gave me the wrong keys. I can't lock the storage bins on the unit. And the main battery disconnect did not work. I have to disconnect the wire from the battery. To keep from draining the battery. When I talked with my sales perp about these items. It felt like the store does not care about these items. He was trying to tell me that my unit does not have a disconnect on the unit. But when I tell him that there is a red main disconnect switch on the unit. It must have stopped working from the time I picked up and drove it home.

I would watch for Camp World advertising items on a unit that are not on the units. Buyer beware

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8:47 am EDT

Camping World - Falcon combo kit a/t

I was at your Camping World for service on 4/29/2021 to have an installation of a tow package placed on my 2012 Chevy Equinox. To which this was done at your store Camping World #008 4681 Waycross Road Fort Myers, FL. 33905.
As of 6/11/2021, I have been able to safely drive my RV with this tow package. As I drove up through Florida I had to stop several places to camp because the instability was making the RV and the car sway horrible even doing 45mph. I was able to make it to a nearby Camping World in Summerfield, Fl. to have them tell me that I needed a stabilizer placed in the front of the RV, and as I had it done to find out this still wasn't the problem. On the 18th of June, 2021 Camping World finally brought me in to test rides with the technicians to see what the problem was and to have then tried everything including trying to say it was the fault of my RV.! st the tires which all 6 of them brand new, then to say it was the shocks which Camping World replaced them weeks prior and forgot they did them, and the air ride was too low then to high, then the pressure in the RV ties which were the right psi, and then say it was the ailment on both vehicles which was done prior to my getting the new tires. To their thoughts, they had no rhyme or reason for the problem. After 5 hours of them going over it with a fine-tooth comb to find nothing wrong other than the product being faulty, parts and I received the cost back of the parts, but they still charged me labor on both ends to install and to uninstall and the shipping cost. This is a shiesty company that takes your money, they do not do demos to teach you the ends and outs of the product and do not stand behind their words. I am out $3, 000 because they talk a reasonable game and during this process, they finally instructed me that my vehicle was one that had instability problems but the part they installed would rectify it which it did not.

Desired outcome: I would like a full refund which would be the remainder of $2,615

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