Cracker Barrel reviews and complaints 2
View all 492 complaintsCracker Barrel - Discrimination
Hello my name is Jessica Nicole Bowens I have been employed at cracker Barrel in Florida City Florida since December I started as a grill cook I got demoted to be a dishwasher I haven't done my tests to get a raise I have asked them to help me I have asked them about the testing I have complained about them before giving me one and two days on the schedule now I have one day again I went from 6 days to one day I don't understand how I do a lot of work in there I bust wash dishes grill for them whenever they need clean the walls I clean the floors pressure clean and I get paid $11 and I don't even complain but I have one day on the schedule this week I have complained about Rudy his name is John and Jose and Troy the days that they asked me to stay in overtime I can't I'm trying to get my GED I explained that to them now I have bills I'm going through a divorce I lost everything in the divorce and they keep giving me one day all over again is starting over they're an unprofessional they do not know how to make a schedule they need better people Mr Eric is about the best manager y'all have that and Amy and Jasmine they are great and help you out.. but I'm getting at is discrimination Because im lesbian I have been going through this for months I really need this job I do my best.
Cracker Barrel - unsanitary
This Cracker Barrel unit has a lot of problems. First, it's extremely filthy. The cups are sitting in racks slightly above the tile floor which is constantly wet and covered in restaurant spillage. The spillage is then splashed onto the racks of cups anytime someone walks nearby. There is something wrong with their dish washing apparatus as well. It does not properly clean dishes and leaves dried eggs and gravy on 4 out of 5 dishes that are washed. There's other sanitation regarding trash disposal. This Cracker Barrel keeps up to 25 full trash cans inside the building next to the break room where the staffers take their breaks to eat. Only when there is enough time and too many full trash cans will the cooks empty them from the trash room and to the dumpsters outside. There needs to be a thorough examination of the sanitation practices and a waste/sanitary guideline needs to be implemented immediately. In the meantime, eat at your own risk.
This Cracker Barrel has security issues that needs corrective action as well. It is located in a high traffic crime area without the presence of security guards or outside surveillance cameras. There are only two signs located in the parking areas reminding customers to lock their doors. Take extra caution when entering or leaving the unit.
More notes. This Cracker Barrel clearly discriminates. It is located in a predominately black area, staffed with 134 employees, and only 4 or 5 of them are black to which none are part of the managerial team. The rest of the staff is Hispanic or White. This should be investigated immediately and resolved with any disciplinary action necessary.
Had the fried chicken, was definetly left over from lunch. Crust was so dry and hard, it was ubedible. Other items were ok, they price I paid for my Mother’s Day dinner that was spent alone cause of covid19 was really, really bad
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