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80 Town Line Rd Ste 17, Rocky Hill, CT, 06067, US
Wed 9:00 am - 6:00 pm Working Hours
Sun:11:00 am - 5:00 pm
Mon:9:00 am - 8:00 pm
Tue:9:00 am - 6:00 pm
Wed:9:00 am - 6:00 pm
Thu:9:00 am - 8:00 pm
Fri:9:00 am - 6:00 pm
Sat:9:00 am - 5:00 pm

Reviews and Complaints

LensCraftersvision exam

I was in the store yesterday for an eye exam. I have Aetna health insurance so the co- pay was covered. However, when I proceeded to check out they had charged me $70 for contact fitting. They did not fit me for contacts and told me that it was not covered by my insurance. I was very confused but the lady at the desk was trying to convince me that it was standard for every exam. I have had poor vision all my life and had never had to pay for such a thing. I am emailing because I want my money back. I am young and I feel as if they took advantage of me by making me pay this extra charge.