Texas Roadhouse

I ordered the steak kabob once before at this location, sent it back. Tried again today, sent it back, got a new one, taking it home for the dog. The meat is tough, not cooked right at all, the rice has no sauce or flavor. I have this in New London branch and Warwick and it is delicious. Not sure what the problem is here but the food is not like other Roadhouses. The servers are awesome, bartenders are too. Just food, not so much.