Menu
CB Grocery Stores and Market Ralphs Grocery 425 South Sunrise Way, Palm Springs, CA, 92262, US
Ralphs Grocery company logo
Ralphs Grocery
reviews & complaints
Ralphs Grocery company logo

Ralphs Grocery

425 South Sunrise Way, Palm Springs, CA, 92262, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Working hours
Mon
6:00 am - -11:00 pm
Tue
6:00 am - -11:00 pm
Wed
6:00 am - -11:00 pm
Thu
6:00 am - -11:00 pm
Fri
6:00 am - -11:00 pm
Sat
6:00 am - -11:00 pm
Sun
7:00 am - -11:00 pm
ComplaintsBoard
M
4:41 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Ralphs Grocery - verbal assault - descrimination

I've been a loyal Ralph's shopper for 30+ yrs.
Having nothing but "pleasant" shopping experiences...
- That all changed on Wednesday, January 23rd @ 4:45 pm..
After Shopping 45 minutes - Store Manager "CLIFF BLACK" walked up to me
as I was *Checking Out* ( with my 5 lb. Chihuahua "SERVICE DOG" - in my arms )
and said in in- Stern, Loud, Voice "You can't have that dog here"!
-"You have to Leave!" - This came out-of-the-blue with no cause ot provocation!
NOTE:; [ other shoppers had dogs with them on leashes and in carts ]
I explained to him that it was OK ( allowed) because it's a *LEGAL SERVICE DOG*
and I'm "LEGALLY BLIND" entitled under +The Americans with Disabilities Act*
He said in an extreamly RUDE VOICE " What does he do for you..Press the Numbers?"
-referring to the keypad checkout- He Humiliated and Embarassed me in front of Employees and other Patrons!..going so far as to follow me out into the Parking Lot!
...for NO REASON ..it was SENSELESS!...This guy is a "Ticking Time-Bomb"
It was reviewed (video) by Ralph's Corporate ...spoke/emailed/corresponded with them
- They Gave me a $50 store Credit as a "SORRY"...But NO FORMAL APPOLOGY! +RUDE+ Marck B.

Read full review of Ralphs Grocery and 1 comment
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
1 comment
Add a comment
A
A
Ashley Perro
Palm Springs, US
Sep 19, 2013 5:11 am EDT

One reaps what One sews,
Manager Cliff Black is Intellectually in Darkness...
Black is an "appropos" SirName

Elevating the Voice of the Consumer

Empowering Real Complaints

At ComplaintsBoard, we understand the impact of genuine consumer grievances. Our platform is a dedicated space for authentic voices, where complaints, both positive and negative, are shared with honesty and transparency.

Dedicated to Validating Complaints

We are committed to ensuring the authenticity of every complaint. Our team uses rigorous verification methods to confirm that each complaint stems from a real customer experience, maintaining the integrity of our platform.

Encouraging Detailed Complaint Narratives

We value complaints accompanied by concrete evidence. Be it a photo, a detailed narrative, or additional documentation, such substantiation lends credibility to your complaint, aiding others in making informed decisions.

Balanced and Constructive Dialogue

ComplaintsBoard is more than a platform for airing grievances; it's a community where balanced dialogue is encouraged. We welcome complaints that not only point out issues but also recognize any positive interactions, promoting a fair and comprehensive perspective.

A Free and Impartial Platform for Complaints

Our unwavering commitment is to provide a free and unbiased platform for all complaints. Every complaint is given equal importance, ensuring your concerns are heard and respected, irrespective of their nature.