Petco reviews and complaints 1
View all 572 complaintsPetco - Grooming
You charge a fee for materials! Which isn’t even mentioned on your web site and your groomers don’t even tell you about I supply my own shampoo a nd don’t use conditioner what materials are you charging me for ? Now ? Cologne ? Water? When I get a haircut or anyone else does the materials are included in the price! What kind of BS is this ? Petco has upped the grooming fee from $59.00 to $61.00 and still charging a material fee? ! I feel sorry for your groomers your customers will stop tipping and Petco could careless.
I am referring everyone I know to go to Petsmart,
Where everything is included , all Materials listed above are inclueded in the charge $59.00.
PETCO is so dishonest and think their customers are ignorant.
PS your manager Arnold at the Delmonte shopping center in Montery, Ca .PETCO is very snarky , rude and could careless about Petco’s customers.
Cheri Nebgen
Desired outcome: For PETCO to get their act together and treated the customer as a customer
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