Pacific Sales

We purchased all of our appliances through pacific sales. Bought wolf dishwasher, double ovens, stove range, microwave and sub zero refrigerator. We were told if we paid it all off at once we would be the first to receive our appliances. This was back in August 2021. We received all the appliances in October, minus the refrigerator. We then spoke again to the sales rep at pacific sales and the manager regarding shipment of refrigerator in November and was told it was being delivered October 19th. We spoke again today December 19th with the individual who sold us appliances and told us the rules changed with them and that we are not part of the VIP status and that we will not be getting refrigerator now until possibly April 2022. Manager said it was out of her hands and doesn't understand why sales guy would mis-inform us. Yet we spoke with her back in October and she told us a shipment was coming in for sure December 17, 2021.