La Quinta Inns & Suites reviews and complaints 1
View all 695 complaintsLa Quinta Inns & Suites - hotel la quinta inn hayward
Original request to correct the mistake was send to the hotel email address: lq0624gm@laquinta.com
No aswer and no corrections either for the mistake as follows:
I had a visit in your hotel during 5. - 6. 9. and it was prepaid. The possible damage reservation seems to be maide twice, but based on the VISA credit data the refund is made only once.
In a case I don´t get imidiate correction to the wrong invoice line I will inform to Visa about the case and let them handle the criminal action by the Hotel.
Please, let me know how you are going to handle the case as soon as possible.
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Confirmation 88743EC010238
Room: 336
Arrival: 9l5l20tg
Nights: 2
Room Type: NK2
Depafture: [protected]
Guests: 2/0
05.09.2019 La Quinta Inn Hayward (USA) 100, 00 USD -92, 52 * 1700
05.09.2019 La Quinta Inn Hayward (USA) 100, 00 USD -92, 52 * 1700
VISA / Return only for one of the 100$ lines.
07.09.2019 La Quinta Inn Hayward (USA) 100, 00 USD +92, 19 * 1700
Hope This complain may lead to the imidiate correction. I will anyway fill out the official Visa reclamation and let see does it work better. In any case this actions by Hotel does not make me happy and most propably last time when I need your services.
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