Pilgrim Furniture City reviews and complaints 1
View all 10 complaintsPilgrim Furniture City - 5 piece bedroom set
We have spent so much money on this furniture set. Two pieces were received very damaged. Several attempts have been made for assistance without success. Currently, we are unable to use the bed frame because it is falling apart. It had already damaged 1 mattress causing me to purchase another. We have spoke to every manager and employee we were directed to. My husband and I have never been treated this way regarding customer service care.
Desired outcome: We just wanted the furniture replaced. We will be requesting full compensation.
I am so very frustrated. We have been completely ignored.
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