AMPM.com reviews and complaints 1
View all 77 complaintsAMPM.com - Refusal to give air based on race
On December 14, 2020 around 5pm my friend went into AMPM to purchase gas. She put $5 on number 5 and was not given a receipt. Consequently, when I went in to speak to AMPM employees to get air, they refused service. Kimberly told me that she felt like I was lying because I'm black. At that point, I went out to my vehicle to grab my phone to record. Kimberly and another employee who refused to give me her name, nor did she have a name tag visible, kept refusing service. When I learned that my friend had already put the money in the machine for air, I asked Ms. Kimberly if she can refund me, she told me that it wasn't her "damn problem." I also asked my friend to come in so that they can verify that she purchased gas since she was not given a receipt. Even after they acknowledged and confirmed that my friend purchased gas along with cigarettes, they refused. I feel highly discriminated against, insulted and humiliated. I feel like these employees should be fired. Especially considering that they kept instigating, were yelling and cursing in front of customers, one of the employees did not have a visible name tag and refused to give me her name, and they based their decision to give me air on my race.
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