Gunthy-Renker reviews and complaints 1
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Guthy-Renker - Cancelled & keep getting charged
I absolutely LOVE the Wen Haircare by Chaz Dean, but I have been paying so much money paying for it through auto pay, so I cancelled my auto pay acct. & went searching for the Chaz Dean Salon website. Sure enough, you can purchase Wen at the salon website, but this way one can order 1 bottle to whatever you want. I am still attempting to cancel my auto pay even after 3-4 months of purchasing it through the salon website. Every
time I think it's cancelled, I end up getting charged again? This month so far...2 debits from my acct. $25 & $45! I can't afford this mistake & if I can't find out what to do soon then I will have to contact a lawyer.
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Call Guthy-Renker, the owner of the Wen Haircare infomercial. Dial [protected], or toll-free at [protected]. An agent at the Corporate Office I suggest you speak with is Renee at Extension# 5517, she has really helped me with my problems with GR Proactiv product. I hope this helps!