Fry's Food reviews and complaints 1
View all 88 complaintsFry's Food - Rude Deli dept manager at Fry's Yuma, AZ
I went into the Fry's store in Yuma, AZ on South Frontage Rd last night right after work to get some salad vegetables and lunch meat but when I approached the deli counter an employee that was cleaning the glass on the case told me they were closed & couldn't help me. It was around 5:15 & when I asked the Deli Manager why she rudely told me they had 2 people call in sick with COVID so they were short-handed. They still had 2 people working but she told me I would have to go to the pre-packaged department if I wanted something. There were no other people around waiting but me so I went to the store manager to ask why 1 of the 2 people working in the deli couldn't help me. He told me the deli was open & called the deli manager to come to the front. When she approached the store manager she very rudely told him that 2 people called in sick & she had important duties to finish before the end of the day & that she couldn't help customers and get those duties completed so she closed the deli. She was VERY rude. I told the store manager that I would go to Walmart instead. They have never refused to help me due to employees calling in sick. That Deli Manager was so rude! I will never shop in that store again.
Desired outcome: I won't be shopping with Fry's in the future so this is irrelevant.
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I'm sorry to hear that. Apparentlly Fry's stores all over are cutting back on service as well as the quality of service and blaming COVIDF for it. Other other stores are also going through COVIS and thier services or qualify of service has NOT gone down! I worked in retail many years ago and if one of us treated a customer the way that Fry's employees allover treat us, we wou;ld have been fired by the end of the day!