Americas Best Value Inn reviews and complaints 1
View all 357 complaintsAmericas Best Value Inn - frog in room (room #118) (check-in tue 5am - check-out wed 11am)
I arrived Tuesday around 5am from Texas just in time to work. As I go to open the door, the first thing I see is a frog laying on its back inside the room as I almost stepped on it. Due to this, I will not be able to spend the night comfortably as I now believe something else can get inside the room.
Due to running late for work, I thought I make this complaint awareness to the property manager after work. I was charged a weekly rate of 400 + 40 (tax) = $440
After work I was ready to take a shower and the shower curtain is broken and brown stains all over the bath tub. Toilet paper holder was disgusting and had gum and hair stuck to it.
( I have pictures of everything besides the frog since I was in a hurry to work )
( For some reason it doesn't allow me to upload pics )
If you guys can help me out with this matter with a full/partial refund I would highly appreciate it. I would like to continue to be a customer just not in this particular town or until they resolve this issue.
THANKS.
Latest Americas Best Value Inn Reviews
Unsafe / unsanitary room, lack of response, lies Hotel kept my money and the room was already paid for. rude employees, old/worn bedding, bad housekeeping Fix this place. Of course it would be nice to be refunded. That's not happening I'm sure. Hotel not delivering what they advertisedGiving a Voice to Consumers
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