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Are you thinking about doing business with US ALLIANCE GROUP INC AKA USAG www.usag-inc.com at Santa Margarita California? Well good luck I say. I sure hope you won't be fooled by them like us!
HORROR STORY, SCARIEST EXPERIANCE OF MY LIFE! MY WORSE NIGHTMARE! SCAM! SCAM! SCAM!
Can you imagine trusting a company and opening up a merchant account to process credit cards? Well yeah of course. Now can you imagine having a credit card processing company closing your account shortly after you been approved, holding ALL YOUR MONEY and then sending you a letter with " EARLY TERMINATION FEE OF OVER $ 20.000.00 ? Because they decided they are terminating your account and well la la la what a fun way to fool a business and say YOU OWE US OVER $ 20.000.00 for early termination? AND YET IT IS NOT YOU WHO CHOSE TO TERMINATE THE ACCOUNT, BUT THEM?
Here is our story. Just like you, small business owner, we were looking for a good trustworthy company to process credit cards thru. So we sign an application, get approved, litting over 5 k gets processed and OUR ACCOUNT GETS CLOSED ( They decided to " terminate it "). So here is a trick, this is how they commit fraud. Read carefully. They get you to sign a contract, approve your account, they shortly after that close you right down and say WE WANT EARLY TERMINATION FEE! OPS! IN THOUSANDS OF DOLLARS! Um Yeah over $ 22.000.00. Do you see how the trick is done? They open you up, they close you right down, keep the money that they processed and then blackmail you not to return your money, the reserve that they held and instead tell you to pay them a fortune in EARLY TERMINATION FEE. Have you heard of such fraud before? Perhaps not, that's why I am letting you know BE AWARE! STAY AWAY FROM US ALLIANCE GROUP associated WITH CARDFLEX.
Don't take my word for it, if you don't believe me I will be happy to scan and email you or fax you a HORROR STORY in writting that I received from US ALLIANCE GROUP USAG www.usag-inc.com tghat basically states THAT THEY ARE HODLING $ 5, 084.00 OF OUR MONEY, IT'S BEEN LIKE A YEAR NOW. In the letter they are asking for EARLY TERMINATION FEE that " we owe them because they chose to close the account right after opemning up and not processing a jack of money" to agree for us to let them keep THE ENTIRE $ 5, 084.00 and as a result they will settle for it instead of the enitire TWENTY TWO GRAND!$ 22, 000.00!They are asking for us to sign off stating that WE AGREE.
So good luck to you, currect client or future client of US ALLIANCE GROUP, just don't say you have not been warned about FRAUD that can take place and how US ALLIANCE GROUP will trick you and attempt to drag thousands of dollars from you, perhaps all your savings. You have been warned about WORSE COMPANY EXPERIANCE IN MY LIFE! I AM A VICTIM OF FRAUD : ( Shame on you, Shame on you, US ALLIANCE GROUP! I AM SCARED. SOMEBODY PLEASE HELP! I NEED MY MONEY BACK FROM US ALLIANCE GROUP THAT IS KEEPING MY $ 5, 084.00 AND NOT RETURNING IT BACK, INSTEAD THEY ARE TRYING TO DEFRAUD and get over $ 22.000.00 of my hard working money. I work hard for my money, I DON'T DESERVE for company, such as, US ALLIANCE GROUP AKA USAG. Give me my money and leave me alone. Go fool other small businesses that will fall for your fraud!
The complaint has been investigated and resolved to the customer’s satisfaction.
Yep... Ripoff! They get you locked into a 3 year contract that automatically renews for 3 years and you have to cancel on the anniversary date or it doesn't seem to matter. You're either too early or too late! They're going to penalize you and take your hard earned money. They even take your money if you don't use their services. Total ripoff! No way to get out once you're in... don't even start with them... Stay away!
This company is a rip off. I'm owed more than $20k in ATM commission fees from them. They "don't know what happened to the money" but are offering to settle by paying me $3k, screw that, I'm getting a lawyer and can hopefully also get interest from these crooks!
I am an attorney handling CardFlex lawsuits. In an effort to demonstrate a pattern of conduct to allege fraud, I am seeking other CardFlex victims. If you are interested in being a witness via afidavit (I will prepare the affidavit for your signature), please contact me at holleyhoff@yahoo.com. I would appreciate hearing your story.
This company has surpassed any and all bad credit card companies out there. They had the nerve to process with a friend of mine for an initial regular/standard 3-year term. Okay, they've made their money right? Not quite ! Now, my friend thinks he's in a month-to-month term with them but doesn't realize he's actually already auto-renewed for another 3 years. Now, he finds another company that is able to lower his rates, eliminate some fees and not charge him a lease payment for the two terminals he has. He naturally switches to them. Now he is still getting charged the minimum fees monthly from USAG. He sends in a request to cancel his service with them since he hasn't been processing with them for 3 or 4 months. They send him back a letter stating that he is liable for a $2, 000.00 early termination fee. (Don't forget this is on the second term of the contract which to the company is all gravy) Now, they cancel his account and my friend requests for them to reinstate because he can't afford the hit of two grand. They send him back a response letting him know that he will be charged the $2k and they have made a decision to NOT re-open his account for processing any longer. Can you believe this? If you are thinking of processing with this company please do your self a favor and just give anywhere from $2-5 thousand dollars to a close family member and let them put that money into something else other than these professional rip off artists.
U.S alliance Groupin FOOTHILL California should be closed down ! fraud fraud fraud
worst service, so many complaints, unethical, scam, dishonest company .
I too was scammed by them
This company should be closed down
its unethical to charge such a termination fee
on top of it their agents claimed there is no contract and assured us .
basically the company was bought and it wasnt the same
so much problems, dont get the money on time, tech support is the worst .
NIGHTMARE !
I too have been scammed by them. They used to do business as cardflex but changed their name to hide from lawsuits and attorney general investigations. Like the other horror stories they are trying to keep funds held in a reserve for a ridiculous claimed "early termination fee" of a substantial amount of money. This has been deemed illegal in a number of similar cases.
I have spoken with other companies as well as a couple of other attorneys that have dealt with cardflex. We are also in active discussion with Attorney Generals about this and are stirring up interest.
We are interested in hearing your cardflex stories as we are currently fighting a case and at the same time putting together a class action lawsuit as well as preparing many formal complaints to strategic agencies and offices.
If we can get enough cardflex customers to join the fight we can all get what we are owed much easier than trying to fight individually.
If you are currently fighting cardflex and need help, or you have settled a case against them, are an attorney that is or has dealt with cardflex, or are interested in providing any information at all it would be greatly appreciated.
Please call the following number and leave a message with a brief description of your situation. We will get back to you right away as we put together formal charges, suits, and complaints to move forward.
[protected]
They have scammed many companies with their deceptive and fraudulent practices. The owners of cardflex were found guilty of wire fraud, mail fraud, and racketeering. Information about that case can be found here:
http://www.bizjournals.com/dallas/stories/2010/03/22/story13.html?page=all
"Judge rules that three former company officials engaged in mail and wire fraud and violated federal racketeering laws"
Their sponsoring bank Wells Fargo has dropped them as an ISO because of all the troubles they have caused.
Their scamming ways need to be put to an end.
This company used to do business as CardFlex, but changed their name to try and hide from lawsuits and attorney general investigations.
I too have been scammed by cardflex. Like the other horror stories they are trying to keep funds held in a reserve for a ridiculous claimed "early termination fee" of a substantial amount of money. This has been deemed illegal in a number of similar cases.
I have spoken with other companies as well as a couple of other attorneys that have dealt with cardflex. We are also in active discussion with Attorney Generals about this and are stirring up interest.
We are interested in hearing your cardflex stories as we are currently fighting a case and at the same time putting together a class action lawsuit as well as preparing many formal complaints to strategic agencies and offices.
If we can get enough cardflex customers to join the fight we can all get what we are owed much easier than trying to fight individually.
If you are currently fighting cardflex and need help, or you have settled a case against them, are an attorney that is or has dealt with cardflex, or are interested in providing any information at all it would be greatly appreciated.
Please call the following number and leave a message with a brief description of your situation. We will get back to you right away as we put together formal charges, suits, and complaints to move forward.
[protected]
They have scammed many companies with their deceptive and fraudulent practices. The owners of cardflex were found guilty of wire fraud, mail fraud, and racketeering. Information about that case can be found here:
http://www.bizjournals.com/dallas/stories/2010/03/22/story13.html?page=all
"Judge rules that three former company officials engaged in mail and wire fraud and violated federal racketeering laws"
Their sponsoring bank Wells Fargo has dropped them as an ISO because of all the troubles they have caused.
Their scamming ways need to be put to an end.
Backed by a three-person management team with over 60 years' combined experience in the business, CardFlex has helped thousands of merchants achieve their business goals with a variety of payment options. We pride ourselves especially on our fast customer-service response times. We take seriously the concerns of any client, and would like to resolve yours. Please contact Martin Phillips, customer service manager, at [protected].
They are a TOTAL FRAUD! Robert Lobo from 30052 Aventura Suite B Rancho Santa Margarita, CA 92688 Office: [protected] Ext 332 www.usag-inc.com
They will lie to you and then laugh about it. Avoid them at all cost. I also dealt with a company frontstream payments at a May Schneickert at [protected] ext 133 www.frontstreampayments.com are also ripoffs! DO NOT DO BUSINESS WITH THEM!