CB HVAC and Climate Control Universal Air & Heat Complaints #2-21

Universal Air & Heat Reviews and Complaints

Universal Air & Heat review: refused to honor warranty

John Vento of Odessa, US

Mar 17, 2020 6:12 am UTC

Stay away from this company!
During our one year full warranty we had an intermittent clicking noise that happened every 3-6 weeks coming from the air handler closet. The techs were out several times throughout that time and misdiagnosed the problem by replacing the wrong part. They came out again after replacing the wrong part but the unit was not making the sound at the moment. I even showed them 3 different videos of the noise. Now that my full warranty is up, they want to charge me almost $900 in labor to replace the faulty part that should have been replaced in the first place under the full warranty. Management still has not called me back. It's been two weeks. Worst business practice I've ever experienced.

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Universal Air & Heat Contacts

Universal Air & Heat phone numbers

+1 (866) 999-2665

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Customer Service

+1 (954) 581-7110

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Davie, FL

+1 (813) 549-0328

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Tampa, FL

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Universal Air & Heat address

5460 West State Rd 84, Fort Lauderdale, Florida, 33314, United States

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Jun 08, 2026
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