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While sitting in this company's office I was a witness to a prominent member of the staff speaking in a derogatory way about a customer who had been bargaining with him. The customer wanted a lower price and this young man (who looked like he was a hoodlam) said a very derogatory slur toward members of the Jewish faith. It was distressing to hear someone speak in such a defamatory way so freely in front of other people. Needless to say I took my business elsewhere! I have to also add that every person who worked in that office gave me the feeling that they would not be honest people to deal with.
The complaint has been investigated and resolved to the customer’s satisfaction.
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I work at Universal Air and Heat and can assure you there is no-one here that looks like a hoodlum. We are all professionally dressed in either proper office attire or uniforms. B.T.W. I am 54 year old woman of the Jewish faith and no one here is racist. I take this comment as a personal attack against my self, my co-workers and our professional staff. I think that comment is a false comment put up by someone who works at one of our competitors and I think I know who it is.
came into my unit and quoted 765 because they said I needed a new pipe from the roof to my unit. Instead they fixed a leak on the roof which took an hour and recharged my unit which used 30 dollars of gas. But they still charged me 765.