United Grease and Lubricants CO LLC review: Business line connection not working properly

We have a business connection for our employees. One number, [protected], given to our technical director is having the following problems:

1. When somebody calls the number, it is coming as 'switched off' and sometimes goes directly to answering machine.

2. When trying to call ISD, recorded message is coming that 'you have no credits' even though the company has alloted me 1000 local minutes and international free and 9.5 GB

I tried all usual tricks - switching off and on, taking out the sim and restarting etc.

But nothing happens.

Will you be please kind enough to solve this problem please immediately

regards

Ramesh V Rao

Holder of above number

Technical Director of United Grease and Lubricants Lo LLC

Ajman,Uae

direct email: [protected]@unitedgrease.ae