Complaints & Reviews

Extra Stores — online purchase

Order number web [protected] was made on [protected] till now no feed back about it. I called the call center 2...


Extra Storeslaptop

Dear team
I placed the order of hp laptop online specification 15.6" when i received 17.3"
I called the customer care for canceled the order he told me go near by extra store and return back
When i went to extra store they denied to return back it's due to only seal open.

Now my question is that without see how i know about screen
Also in term & condition you mention if customer is not satisfied return back within 14 days..
Pls do the needful

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    Extra Stores — Cancellation and refund

    All I ordered Airpods from Extra on January 10 ; 2017 (order number 941295). For two months, extra didnt...

    Extra StoresSamsung 40" smart tv

    My mobile number is [protected] it's a Samsung led smart 40"tv I bought it online on 8th of November and I received it on 15th of November then I saw it was a damaged item and I called extra customer service they said to replace it to nearest branch on the same day I went to the yanbu branch I returned my tv they said stock is not there and took my tv and said I will get a call from ecommrce department I am waiting till today 6th dec, till now there is not even a missed call from the store. Please be noted that my order is just 1000 riyals but I spended on calling and visiting nearest branch for more than 250 riyals don't know who is going to pay.
    Here please take immediate action insha allah

    Samsung 40" smart tv
    Samsung 40" smart tv

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      eXtra — Refund of money

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