Unisa — mylife email account impossible to access
I cannot access my MyLife email account. The system indicates that I have already 'claimed' my email account but I have never done so. I do not know the password or the secret answer.
I have contacted the Microsoft LIve helpdesk to send me a new password. This password can only be emailed to the MyLife address which I cannot access.
Microsoft has advised that I be in contact with the Unisa Mylife helpdesk to send me a password. I have emailed the Unisa MyLife helpdesk twice already but no response has been forthcoming.
I urgently need this matter resolved. At present there is no way of communicating with the University. They phones are unanswered and Unisa Parow couldn't assist either, after I sat in the Information queue for over an hour.
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