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Beware of this company - UNIFIED SERVICES! These people call my house every other day this past week wanting me to accept their $1000 on-line free coupons with 3 days to a trip to hell.
I told each rep that called me that I was not interested, and to take me off their phone list, and that I am on a Do Not Call list.
Well this morning was the last straw. I had "Jim" from UNIFIED SERVICES calling me from somewhere in Nevada with a number of 775.678.5678 (which by the way if you call that number it's a dummy number - I talked to an Verizon Operator about this and she told me that it's telemarketing's way of getting around the caller id's and the Do Not Call list) - any - so "Jim" was making his little scam speech deal to me over the phone with his Indian accent (I take it this place is actually in India not Nevada), and I told "Jim" that I wanted to speak to his Supervisor. I was very polite and friendly with Jim, and Jim was puzzled and asked why? I said (lying to a scammer) that I wanted to let his Supervisor know that he was very polite and nice and doing an excellent job. So Jim took the bait, and got Jean Seaford (another Indian accent) his Supervisor on the phone. The tone in my voice was not nice. I explained to Jean (if that's her real name) that I did not appreciate the fact that I had 3 prior calls from UNIFIED SERVICES, and told each one not to call me and take me off the phone list. Then I continued to tell Ms. Seaford that I had her name, the company's name, Jim's name, the other Rep's name - the reason for the call and was going to report them to the FCC about this scam.
All Ms Seaford could do was apologize to me and "God Blessing Me" and told me that they would not call me again. Well, we'll see on Monday or Tuesday -
Please people don't give out your account numbers over the phone, there are SCAMMERS from the scam of the Earth wanting' your money! Be careful!
I agreed to the 1.95 and I am hoping that I do not get charged the 149.80. I have tried to call the number to Unified Services given above and it does not go through. I have tried to cancel my order but that has not been easy. I asked for a number for costumer service when getting the last call and they game me a fake number to a mortgage company. I know that now because I called it. The 1000 shopping spree cost you hundreds of dollars to order the merchandise. For instance you can order something that is 500.00 and they have a you pay only price of 150.00. This is not a free shopping spree and then in the trip there are more cost as well. Not nearly as much as the shopping spree but still more money they want. My mistake for thinking you could get something free.
UNIFIED SERVICES
5940 South Rainbow Blvd., Ste. 2007
Las Vegas, NV 89118
Ms. Mitchell,
We found your complaint against our company posted on www.complaintsboard.com.
Our company offers a free 3 day 2 night hotel stay and a complimentary $1,000 Internet shopping spree. Additionally, we offer 10-day trials for three other services; long distance, internet and a weight loss supplement, which are also available to our customers.
Our trial offers are of exceptional quality and value. Our long distance program; Call USA is a calling card that can be used from any touchtone telephone. We offer unlimited calling anywhere in the United States and International calling to over 70 countries. Our service is a one-of-a-kind and is offered for only $23.97 a month.
The 2nd program we offer is for Internet service. Online Advantage offers unlimited high-speed dial-up Internet access to over 10,000 locations nationwide (great for traveling). We have one of the most competitive prices on the market at only $17.99 a month with no contract, so you can cancel when you like.
Our last program is for a dietary weight loss supplement called Ultra Thermo Boost 2000. Our product contains the safe natural weight loss ingredient, Hoodia. Our trial includes 20 pills which is a 10-day supply, absolutely free.
Each of our orders are recorded by a third-party verification company. We verify that each order is valid and that the customer did in fact agree to each trial. Additionally, when our customers agree to the trials, they are provided with each of the customer service numbers with which to cancel should they choose to do so before the end of their 10-day trial as not to be charged.
The only reason why your husband would have been debited is because he failed to cancel in the allotted trial time period. Our customer service center is open from 9:00 am to 4:00 pm Eastern Standard Time. Over 90% of our calls are answered in less than 4 minutes.
Our company prides itself in our excellent customer service and the minimal amount of complaints we receive. If you or your husband are unhappy with the service you have received or we have made an error on your account please e-mail me directly and we will provide you with a full refund.
We hope that we can work out an amiable solution to your complaint. Please contact us at the e-mail address listed below.
Sincerely,
Unified Services
www.services.unifed@gmail.com
Customer Service [protected]
UNIFIED SERVICES
5940 South Rainbow Blvd., Ste. 2007
Las Vegas, NV 89118
Nancy Castaldo,
We found your complaint against our company posted on /link removed/
Our company offers a free 3 day 2 night hotel stay and a complimentary $1,000 Internet shopping spree. Additionally, we offer 10-day trials for three other services; long distance, internet and a weight loss supplement, which are also available to our customers.
Our trial offers are of exceptional quality and value. Our long distance program; Call USA is a calling card that can be used from any touchtone telephone. We offer unlimited calling anywhere in the United States and International calling to over 70 countries. Our service is a one-of-a-kind and is offered for only $23.97 a month.
The 2nd program we offer is for Internet service. Online Advantage offers unlimited high-speed dial-up Internet access to over 10,000 locations nationwide (great for traveling). We have one of the most competitive prices on the market at only $17.99 a month with no contract, so you can cancel when you like.
Our last program is for a dietary weight loss supplement called Ultra Thermo Boost 2000. Our product contains the safe natural weight loss ingredient, Hoodia. Our trial includes 20 pills which is a 10-day supply, absolutely free.
Each of our orders are recorded by a third-party verification company. We verify that each order is valid and that the customer did in fact agree to each trial. Additionally, when our customers agree to the trials, they are provided with each of the customer service numbers with which to cancel should they choose to do so before the end of their 10-day trial as not to be charged.
Our customer service center is open from 9:00 am to 4:00 pm Eastern Standard Time. Over 90% of our calls are answered in less than 4 minutes. Our company prides itself in our excellent customer service and the minimal amount of complaints we receive. We take every measure to ensure our sales representatives are of the highest quality.
Please accept our apology for any frustration or concern this may have caused you. Please contact us at the e-mail address listed below if you have any questions or concerns regarding our company and/or our services.
Sincerely,
Unified Services
www.services.unifed@gmail.com
Customer Service [protected]
UNIFIED SERVICES
5940 South Rainbow Blvd., Ste. 2007
Las Vegas, NV 89118
Marion,
We found your complaint against our company posted on /link removed/
Our company offers a free 3 day 2 night hotel stay and a complimentary $1,000 Internet shopping spree. Additionally, we offer 10-day trials for three other services; long distance, internet and a weight loss supplement, which are also available to our customers.
Our trial offers are of exceptional quality and value. Our long distance program; Call USA is a calling card that can be used from any touchtone telephone. We offer unlimited calling anywhere in the United States and International calling to over 70 countries. Our service is a one-of-a-kind and is offered for only $23.97 a month.
The 2nd program we offer is for Internet service. Online Advantage offers unlimited high-speed dial-up Internet access to over 10,000 locations nationwide (great for traveling). We have one of the most competitive prices on the market at only $17.99 a month with no contract, so you can cancel when you like.
Our last program is for a dietary weight loss supplement called Ultra Thermo Boost 2000. Our product contains the safe natural weight loss ingredient, Hoodia. Our trial includes 20 pills which is a 10-day supply, absolutely free.
Each of our orders are recorded by a third-party verification company. We verify that each order is valid and that the customer did in fact agree to each trial. Additionally, when our customers agree to the trials, they are provided with each of the customer service numbers with which to cancel should they choose to do so before the end of their 10-day trial as not to be charged.
Our customer service center is open from 9:00 am to 4:00 pm Eastern Standard Time. Over 90% of our calls are answered in less than 4 minutes. Our company prides itself in our excellent customer service and the minimal amount of complaints we receive.
Please contact us at the e-mail address listed below if you have any questions or concerns regarding our company and/or our services.
Sincerely,
Unified Services
www.services.unifed@gmail.com
Customer Service [protected]
UNIFIED SERVICES
5940 South Rainbow Blvd., Ste. 2007
Las Vegas, NV 89118
Rob Goodwin,
We found your complaint against our company posted on /link removed/
Our company offers a free 3 day 2 night hotel stay and a complimentary $1,000 Internet shopping spree. Additionally, we offer 10-day trials for three other services; long distance, internet and a weight loss supplement, which are also available to our customers.
Our trial offers are of exceptional quality and value. Our long distance program; Call USA is a calling card that can be used from any touchtone telephone. We offer unlimited calling anywhere in the United States and International calling to over 70 countries. Our service is a one-of-a-kind and is offered for only $23.97 a month.
The 2nd program we offer is for Internet service. Online Advantage offers unlimited high-speed dial-up Internet access to over 10,000 locations nationwide (great for traveling). We have one of the most competitive prices on the market at only $17.99 a month with no contract, so you can cancel when you like.
Our last program is for a dietary weight loss supplement called Ultra Thermo Boost 2000. Our product contains the safe natural weight loss ingredient, Hoodia. Our trial includes 20 pills which is a 10-day supply, absolutely free.
Each of our orders are recorded by a third-party verification company. We verify that each order is valid and that the customer did in fact agree to each trial. Additionally, when our customers agree to the trials, they are provided with each of the customer service numbers with which to cancel should they choose to do so before the end of their 10-day trial as not to be charged.
The only reason why your aunt would have been debited is because she failed to cancel in the allotted trial time period. Our customer service center is open from 9:00 am to 4:00 pm Eastern Standard Time. Over 90% of our calls are answered in less than 4 minutes.
Our company prides itself in our excellent customer service and the minimal amount of complaints we receive. If your aunt is unhappy with the service she has received or we have made an error on her account please e-mail me directly and we will provide you with a full refund.
We hope that we can work out an amiable solution to your complaint. Please contact us at the e-mail address listed below.
Sincerely,
Unified Services
www.services.unifed@gmail.com
Customer Service [protected]
UNIFIED SERVICES
5940 South Rainbow Blvd., Ste. 2007
Las Vegas, NV 89118
Jason Blohm,
We found your complaint against our company posted on /link removed/
Our company offers a free 3 day 2 night hotel stay and a complimentary $1,000 Internet shopping spree. Additionally, we offer 10-day trials for three other services; long distance, internet and a weight loss supplement, which are also available to our customers.
Our trial offers are of exceptional quality and value. Our long distance program; Call USA is a calling card that can be used from any touchtone telephone. We offer unlimited calling anywhere in the United States and International calling to over 70 countries. Our service is a one-of-a-kind and is offered for only $23.97 a month.
The 2nd program we offer is for Internet service. Online Advantage offers unlimited high-speed dial-up Internet access to over 10,000 locations nationwide (great for traveling). We have one of the most competitive prices on the market at only $17.99 a month with no contract, so you can cancel when you like.
Our last program is for a dietary weight loss supplement called Ultra Thermo Boost 2000. Our product contains the safe natural weight loss ingredient, Hoodia. Our trial includes 20 pills which is a 10-day supply, absolutely free.
Each of our orders are recorded by a third-party verification company. We verify that each order is valid and that the customer did in fact agree to each trial. Additionally, when our customers agree to the trials, they are provided with each of the customer service numbers with which to cancel should they choose to do so before the end of their 10-day trial as not to be charged.
Our customer service center is open from 9:00 am to 4:00 pm Eastern Standard Time. Over 90% of our calls are answered in less than 4 minutes. Our company prides itself in our excellent customer service and the minimal amount of complaints we receive. Unified Services takes great measures to ensure that our sales representatives are of the highest quality. We are taking every measure to identify the individual responsible for this incident. Once identified we are prepared to take serious disciplinary measures including letting this individual go.
We apologize for any frustration or concern this incident may have caused you. Please contact us at the e-mail address listed below if you have any further questions or concerns regarding our services or company.
Sincerely,
Unified Services
www.services.unifed@gmail.com
Customer Service [protected]
UNIFIED SERVICES
5940 South Rainbow Blvd., Ste. 2007
Las Vegas, NV 89118
Letha W.,
We found your complaint against our company posted on www.complaintsboard.com.
Our company offers a free 3 day 2 night hotel stay and a complimentary $1,000 Internet shopping spree. Additionally, we offer 10-day trials for three other services; long distance, internet and a weight loss supplement, which are also available to our customers.
Our trial offers are of exceptional quality and value. Our long distance program; Call USA is a calling card that can be used from any touchtone telephone. We offer unlimited calling anywhere in the United States and International calling to over 70 countries. Our service is a one-of-a-kind and is offered for only $23.97 a month.
The 2nd program we offer is for Internet service. Online Advantage offers unlimited high-speed dial-up Internet access to over 10,000 locations nationwide (great for traveling). We have one of the most competitive prices on the market at only $17.99 a month with no contract, so you can cancel when you like.
Our last program is for a dietary weight loss supplement called Ultra Thermo Boost 2000. Our product contains the safe natural weight loss ingredient, Hoodia. Our trial includes 20 pills which is a 10-day supply, absolutely free.
Each of our orders are recorded by a third-party verification company. We verify that each order is valid and that the customer did in fact agree to each trial. Additionally, when our customers agree to the trials, they are provided with each of the customer service numbers with which to cancel should they choose to do so before the end of their 10-day trial as not to be charged.
Our customer service center is open from 9:00 am to 4:00 pm Eastern Standard Time. Over 90% of our calls are answered in less than 4 minutes. Our company prides itself in our excellent customer service and the minimal amount of complaints we receive. We go to great lengths to ensure our sales representatives are of high quality. We are taking great measures to identify the individuals responsible for the harassment and intend to take very serious disciplinary action against them.
We apologize for any frustration this incident may have caused you. If you have any further questions or concerns about our products or our company feel free to contact us at the e-mail address listed below.
Sincerely,
Unified Services
www.support.dialiq@gmail.com
Customer Service [protected]
UNIFIED SERVICES
5940 South Rainbow Blvd., Ste. 2007
Las Vegas, NV 89118
Todd Vanderweyden,
We found your complaint against our company posted on www.complaintsboard.com.
Our company offers a free 3 day 2 night hotel stay and a complimentary $1,000 Internet shopping spree. Additionally, we offer 10-day trials for three other services; long distance, internet and a weight loss supplement, which are also available to our customers.
Our trial offers are of exceptional quality and value. Our long distance program; Call USA is a calling card that can be used from any touchtone telephone. We offer unlimited calling anywhere in the United States and International calling to over 70 countries. Our service is a one-of-a-kind and is offered for only $23.97 a month.
The 2nd program we offer is for Internet service. Online Advantage offers unlimited high-speed dial-up Internet access to over 10,000 locations nationwide (great for traveling). We have one of the most competitive prices on the market at only $17.99 a month with no contract, so you can cancel when you like.
Our last program is for a dietary weight loss supplement called Ultra Thermo Boost 2000. Our product contains the safe natural weight loss ingredient, Hoodia. Our trial includes 20 pills which is a 10-day supply, absolutely free.
Each of our orders are recorded by a third-party verification company. We verify that each order is valid and that the customer did in fact agree to each trial. Additionally, when our customers agree to the trials, they are provided with each of the customer service numbers with which to cancel should they choose to do so before the end of their 10-day trial as not to be charged.
Our customer service center is open from 9:00 am to 4:00 pm Eastern Standard Time. Over 90% of our calls are answered in less than 4 minutes. Our company prides itself in our excellent customer service and the minimal amount of complaints we receive.
If you have any further questions or concerns about our products or our company feel free to contact us at the e-mail address listed below.
Sincerely,
Unified Services
www.support.dialiq@gmail.com
Customer Service [protected]
Got a call from Simon (indian accent) 2nd time in 2 nights, toyed with him and gave him my fake bank and fake account number, he gives ME my routing number and tried to push his $1000 shopping spree and etc, even talked to his supervisor Jordan (indian accent) and it led to nowhere. I knew they were a scam and they tried to get me to record some "verification" things starting with the date, etc... I didn't get further than that and said I have to go.
Considering the amount of time I have spent on the phone and internet worrying about this. I believe Unified now owes ME money. Trying to pay my student loans, rent, and car insurance, on top of an upcoming wedding is already financially draining enough, this unexpected expense regressed me to tears.
This is not a legitimate business. You make money by scamming people into accepting trials that they DO NOT NEED and are UNINTERESTED IN & then only hoping they forget to cancel the trial. I repeatedly said I was uninterested when I was called. But I agreed and planned to cancel the trial during the ten day period. I called and canceled a few days after I received the items but WAS STILL CHARGED NEARLY A WEEK LATER! When I contacted the manager at Unified he told me I could write a letter and then fax it to the refunds department to request my money back. Where they can mull over my case and then decide if i deserve my money back.
I have an appointment to consult with a civil attorney, and if ANY OF YOU wish to join me in a case against these ### please contact me! LEAGUECITY78@yahoo.com.
I received a call from these guys and I really could not understand them. Prizes were the same 1K shopping spree 3 day vacation. 1.95 shipping and handling I gave my information right up until they asked for my routing number. I then question the co. she assured me that she could not deduct anything from my account w/out my permission. I said if you have my routing number you can do whatever you want I accused her of being a scam she assured me she wasn't and I hung up. DO NOT BE FOOLED BY THESE ARTISTS. KEEP YOUR BANKING INFO PRIVATE.
They almost got me, if you don't agree at the end and won't let them give you a confirmation number that can't charge you.
The guy got pissed when I backed out and threated to leak my information on the black-market if I didn't go ahead and agree. I had already given them my checking account number, which was dumb.
I haven't received any charges and it has been a month. I think the key is not to fall for this in the first place. I was lucky, I figured it out in time.
They've called me 2 or 3 times so far, but I've always hung up when they say 'Unified Services' (I don't talk to any person/company if I don't have a pre-existing relationship with them).
Before this, I was getting calls from someone who runs an e-mail list I'd joined a while back. Putting two and two together, I remember providing my address and phone number when joining that (and probably a few other) list(s). I now believe what's happening is that certain unscrupulous internet marketers are selling their list information to third parties like Unified Services.
This is not meant to bash all marketers or newsletters, but just to serve as a warning. Be careful about giving your phone and/or address info when joining newsletters or responding to 'freebie' offers online.
I had the same problem with unified services. One day in march they call me and told I have won a free trip and services internet. They took my account number and took money in my account then that I have never received nothing for them.
I too, was contacted today by Unified Services (Caller ID - Unknown), congratulating me a $1000 online shopping spree and a 3 day 2 night vacation to a place of my choice.
After a rather lengthy discussion with the caller, Jenny Smith-#2663, who had a rather heavy Indian accent, I could not get her to provide me with the company address or understand that I would only send a check (Yes, right). She requested I hold on and I would be transferred to her Supervisor. Not identifying himself, he began discussing (also an heavy Indian accent) the same elements of Jenny's conversation and only wanted me to pay $1.95 for shipping and handling charges. "You trust the banks... don't you?" he asked... then you can trust us!" All were trying to get my checking account information.
Still no company address and on top of that... he stated "The company could not and was not set up to take checks due to security reasons. I guess they think we Americans are really stupid... but, then again, some of us do fall for the "CONGRATULATIONS... YOU WON A FREE VACATION AND MONEY" gimmick!
Thanks so much! I knew it was a scam as soon as they called, saying I had won a trip and a shopping spree. When did I enter this?! Anyway, after searching the net and finding your posts, I was able to tell them, flat out, that they were running a scam and to removed us from their calling list immediately.
Has anyone actually received the package with access code and the vacation information?!?!?
Unified services is such a big concern in las vegas. I have also taken that offer when they called me on 12.6.2007 and i remember speaking to a person called sam daneils. He told mw that he was giving me a $1000 on line shopping spree and a 3 days and 2 nights of vacation offer. Then he transfered the call to one of his supervisors and i remember his name as john smith and his i d # as 5643
he connected me in a recorded line and gave me a number which he told is very confidential. I am happy with unified services!
On the 31st of May, 2007 a sum of $149.80 was withdrawn from my account with midfirstbank. I didn't authorize that withdrawal so I wish something could be done.
UNIFIED SERVICES
5940 South Rainbow Blvd., Ste. 2007
Las Vegas, NV 89118
Ms. Maritato,
We found your complaint against our company posted on www.complaintsboard.com.
Our company offers a free 3 day 2 night hotel stay and a complimentary $1,000 internet shopping spree. Additionally, we offer 10-day trials for three other services; long distance, internet and a weight loss supplement, which are also available to our customers.
Our trial offers are of exceptional quality and value. Our long distance program; Call USA is a calling card that can be used from any touchstone telephone. We offer unlimited calling anywhere in the United States and International calling to over 70 countries. Our service is a one-of-a-kind and is offered for only $23.97 a month.
The 2nd program we offer is for Internet service. Online Advantage offers unlimited high-speed dial-up Internet access to over 10,000 locations nationwide (great for traveling). We have one of the most competitive prices on the market at only $17.99 a month with no contract, so you can cancel when you like.
Our last program is for a dietary weight loss supplement called Ultra Thermo Boost 2000. Our product contains the safe natural weight loss ingredient, Hoodia. Our trial includes 20 pills which is a 10-day supply, absolutely free.
Each of our orders are recorded by a third-party verification company. We verify that each order is valid and that the customer did in fact agree to each trial. Additionally, when our customers agree to the trials, they are provided with each of the customer service numbers with which to cancel should they choose to do so before the end of their 10-day trial as not to be charged.
The only reason why you would have been debited is because you failed to cancel in the allotted trial time period. I do not know why you could not reach our customer service department. Our customer service center is open from 9:00 am to 4:00 pm Eastern Standard Time. Over 90% of our calls are answered in less than 4 minutes.
Our company prides itself in our excellent customer service and the minimal amount of complaints we receive. We apologize if you are unhappy with the service you have received or we have made an error on your account.
We hope that we can work out an amiable solution to your complaint. One of our customer service representatives will contact within the next 48 hours.
Sincerely,
Unified Services
Customer Service [protected]
I was scammed by unified services. you know i knew it was a scam so that's why i gave them a closed account to get the 1.95. When they sent me the $1000 shopping spree and vacation package, i found out how much of a scam it was. By the time you finish doing your so called shopping you will have spent $1000 on the taxes it self, which is just a pure scam. I mean why would it take $150 dollars just for shipping and handling for a small ipod, you can get it for less than that at wal-mart. UNIFIED SERVICES NEED TO BE CLOSED, they are such scam artist so i am going to call tomorrow with a very aggressive complaint.
I just got called by the same company, if you can call it a company. The number was [protected]. I suspected it was a scam and was not going to take the bait, so I began asking questions while searching the internet for "UNIFIED SERVICES". I came to this site and began reading a complaint to the man on the phone and said I was not interested. He rudely said "you have wasted my time" and hung up. Anyway, thanks for the complaints, just reassured what I knew to be true. I just wonder how he knew my address?
OMG! they called me several times.. n they asked me my checking account number.. n they are super annoying keep saying they are not wanting my money, they just want me to trust them.. they talk over and over again and again.. i didn't listen to their phone and keep calling me back.. n they said they just need me to pay for the shipping charge.. $1.95 that its.. n also they gave me their name and employee numbers.. all that ###.. finally i gave them.. because i just want to shut them up. I dont gives a ### to a $1.95 right. Just for their hard work keep calling me.. i'm so scared now they are going to charge me like they steal all the money from you guys! arh..! make me feel like i was faked.. help me!
I exact same thing JUST happened to me but I googled the company name right away "United Services." This definitely sounded sketchy, and once they asked for my banking info I hung up on the stupid lady.
I really hope they catch these people.
Just wondering if anyone has ever actually paid these people and what happened with that. I can only imagine. I have made that mistake once before and will never do it again.
I just got frauded to the back account these people are frauds and took out money for things i didn't even agree to so i would not listen to any of them for nothing and they will not help you for anything.
Today is 6/14/2007 I found the charge from Unified Services in my bank 2 days ago and I am angry very angry after calling the number from the bank and getting a recording with three others numbers and then being disconnected I called the other numbers to find out the scam how they could cancel the services I never received or knew about and how there were no managers or supervisors available all five times I called. I never received anything from this company with cancellation numbers or services not anything but a 149.80 dollar charge on my account in which I was told could be no more than 1.95 I also was harassed, I even hung up the sales people to have them call back. My journey with them is just beginning but I am glad to find this site Also, Customer Service means that you provide whatever help you can to correct any dissatisfaction a customer might have with your products, services, etc. not we have no one to speak to about refunds you must contact by fax or mail this is absurd!
And last but not least, i never knowingly agreed to pay for any services they had to offer, i did not need them, so i know i never would have requested them.
Therefore, I was DECEIVED and I know that there are many others who feel the same way. I will be contacting the Attorney General as well if I am denied by the refund department. This is definitely not a company with any integrity.
I called the [protected] number provided by another person on this web site, and did reach a Unified Services auto-attendant. Why did I call? Just curious to see if it was a valid phone #. It is. Oh, did you know every time a merchant's toll free phone # is called they are charged a fee by the phone company? Well, far be it from me to suggest anyone call that number, stay on the line for a few moments so the phone company fees charged to them kick in, then hang up ... And for those who are technical enough to do so, please do not even think about setting up an auto-dial process that hangs up and redials that number every few minutes! That would be soooo wrong...
I received a call today, June 8, 2007, from a rep from Unified Services. He stated that they have decided to return my funds. As of now, stipulating that I receive the $149.80 that was drafted, my issue with Unified Services is resolved. I am awaiting a check and will update this post once it is received.
Carol,
We discovered your complaint posted on 5/24/2007 regarding our services. We would appreciate the opportunity to respond to your complaint.
While indeed we do contact individuals via phone about our amazing package which includes a free Internet Shopping Spree and complimentary 2 day, 3 night vacation. Additionally, we offer three fantastic trial services including a very affordable calling card, inexpensive high-speed dial-up Internet service, and the amazing Ultra Thermo Boost 2000 dietary supplement.
The terms of our offer are clear and understandable and we take every precaution to ensure that the individuals we call understand the terms of our services. While these steps are taken, occasional mistakes do occur. We work diligently to correct these mistakes and ensure that our customers are happy. I believe you will find the same when you read our responses to customer complaints on this website.
We operate legally and none of the products we promote are "scams." If you had signed up, you would have received a package from us a short time later.
While you won't be receiving calls from us any longer, we do believe that if you had tried our services, you would agree that, dollar for dollar, they are indeed a great deal.
Respectfully,
Michelle (Badge #1006)
Quality Control
Unified Services.
Adero,
We found your complaint against our company posted on www.complaintsboard.com.
Our company offers a free 3 day 2 night hotel stay and a complimentary Internet shopping spree. Additionally, we offer 10-day trials for three other services; long distance, internet and a weight loss supplement, which are also available to our customers.
Our trial offers are of exceptional quality and value. Our long distance program; Call USA is a calling card that can be used from any touchtone telephone. We offer unlimited calling anywhere in the United States and International calling to over 70 countries. Our service is a one-of-a-kind and is offered for only $23.97 a month.
The 2nd program we offer is for Internet service. Online Advantage offers unlimited high-speed dial-up Internet access to over 10,000 locations nationwide (great for traveling). We have one of the most competitive prices on the market at only $17.99 a month with no contract, so you can cancel when you like.
Our last program is for a dietary weight loss supplement called Ultra Thermo Boost 2000. Our product contains the safe natural weight loss ingredient, Hoodia. Our trial includes 20 pills which is a 10-day supply, absolutely free.
Each of our orders are recorded by a third-party verification company. We verify that each order is valid and that the customer did in fact agree to each trial. Additionally, when our customers agree to the trials, they are provided with each of the customer service numbers with which to cancel should they choose to do so before the end of their 10-day trial as not to be charged.
The only reason why you would have been debited is because you failed to cancel in the allotted trial time period. Our customer service center is open from 9:00 am to 4:00 pm Eastern Standard Time and over 90% of our calls are answered in less than 4 minutes.
Our company prides itself in our excellent customer service and the minimal amount of complaints we receive. If you are unhappy with the service you have received or we have made an error on your account please e-mail me directly and we will provide you with a full refund.
We hope that we can work out an amiable solution to your complaint. Please contact us at the e-mail address listed below.
Sincerely,
Unified Services
services.unified@gmail.com
Customer Service [protected]
I received a call from a woman who identified herself as working for Unified Services today. Upon offering a shopping spree and trip to one of several locations for a mere $1.95 fee I declined. The number that came up on my phone is in the Reno/Carson Nevada area. I also found that the prefix 775-678 is not owned by any phone company (source: NANPA) which means it does not exist.
While I think the sales tactics listed here are harsh, I'm sure that it would be difficult to prove them completely illegal. At the same time, I do know that it is illegal to provide on caller ID a number that doesn't exist.
I also checked on the state of Nevada's registered businesses site, and there were two entries involving companies with 'Unified Services' as part of the name. Both showed as having been dissolved.
It's all wrong to me, so I'll be contacting my state attorney general with my findings in case they want to press any kind of investigation.
Today is June 3rd, 2007
Just an update on where I stand with the the "so called" refund I have been told I would be getting.
Last I spoke with anyone from this company is Derek (about May 22 ? )and I have yet to receive anything from them. I have had to sign a "Refund Agreement" twice since they seemed to have misplaced the first letter that I had sent. Then I received another one and called Derek asking if there was a reason I received the second one? He told me to go ahead and sign the second one and fax it to them. This was approximately May 22nd and now I wait and have heard nor seen anything coming to me by way of a refund. Maybe they just need more time?
When I was first called by Derek and told that the Refund Department had decided to give a refund, he also asked if I would be willing to write something on this Complaints Board on the fact that my situation was rectified and I had agreed. However, since then they have chosen to try and smear me and my integrity by announcing how I chose to deal with my anger. What they failed to realize is THAT MY BEHAVIOR IS NOT AT ISSUE. Also, I requested a copy of the complete conversation that I know was recorded and they ignored my request because it will show how I was harassed by their sales people and that I was "promised" that "we are not authorized to deduct more than $1.95 from your account". This is a direct quote by one of their employees "Max Johnson", and I was charged $149.80. This made me ANGRY!
Also, Customer Service means that you provide whatever help you can to correct any dissatisfaction a customer might have with your products, services, etc. And last but not least, I NEVER KNOWINGLY AGREED TO PAY FOR ANY SERVICES THEY HAD TO OFFER, I DID NOT NEED THEM, SO I KNOW I NEVER WOULD HAVE REQUESTED THEM. Therefore, I was deceived and I know that there are many others who feel the same way.
This is certainly not the kind of company I will ever wish to do business with. Funny thing is, I never initiated any calls, request for products or services, and did NOT knowingly agree to purchase anything from them.
This has been a difficult lesson for me and I do NOT TRUST anyone who calls me over the phone or via snail mail or Internet. If I need something, I will do my own searching for it thank you very much!
I sincerely hope that Michelle from Unified Services will honor the agreement by sending me my refund soon. At that time I will let you know what happened. Hopefully Unified Services can prove to all of us that they are a company that stands by their word.
We shall see.
Until then,
Doreen A. Smith
Yes...pushy and rude would describe these people. I got a call months ago in which I told them very politely that I was not interested in anything they had to offer, to please not waste any of my time, and to please take my name and number of their call list. Got a call earlier today, told them I had asked to be taken off their call list... and what do I get? An apology! But yet, he still tries to "offer" me these "great prizes". What nerve!
Just like last time... I had to hang up the phone! There has to be something done against these people. It seems most of us on this site have internet available. I wonder, what happens to those people who really have no resources available to file a complaint or have their voice, their story shared?
And "JARED", if that even is your name, your responses are so automated and full of BS. And if you really are a customer service rep or whatever... PLEASE TAKE MY NAME AND NUMBER OFF YOU LIST! I DON'T HAVE TIME TO DEAL WITH YOUR F**KING SCAMS! GET A REAL JOB!... THANK YOU!
Okay, I am so glad I googled this company, because I just received my 3rd phone call from this jerk with the accent, (the same one everyone mentions), and not only would he not take no for an answer, but he was extremely rude and talked to me as if I was a child who could not comprehend what he was offering me. I told him I understood perfectly, and why couldn't he understand that I would not, under any circumstances, give him my checking account number. He got very irritated with me, and for some strange reason, I don't think this is the last I will hear from him. I had to hang up because he wouldn't "hear" me. Does anyone have any suggestions of what to say to get them off my back? I don't have caller ID, so I can't really avoid answering.
OMG! Those S.O.B's called me like just right now, and since i was right in front of my computer, I googled-it as I was speaking to the heavily-accented man. I told them I was underage, which I am not, so that they wouldn't call but they just asked when it would be a good time to call when other people are around. Ugh, those a-holes, they're just punks who want to scam you. Any way, this isn't the first time this has happened. About a year ago, one of those s. o. b's called and argued with me saying that it wasn't a sales call. I asked them where they were located and told them I would go pick it up personally, and they hung up. Hmmm, a- holes!
Dear Michelle,
In response to your lengthy entry, I realized you felt the need to stretch the TRUTH to try discredit my DISSATISFACTION with the way your company deals with Customer Service (or the LACK thereof).
The way I read all the entries regarding your company, it is obvious many of us are NOT happy with the sales tactics used. In fact, a person does NOT even KNOW that they may have purchased ANY products.
Regarding my SO CALLED vulgarity, I beg to differ. I will ADMIT that I was EXTREMELY UPSET when I saw $149.80 was taken from my bank account when I was PROMISED by your employee MAX JOHNSON (not real name I believe) "we are NOT authorized to deduct ANY MORE than $1.95.
This is where I feel I had been taken advantage from. Hence my ANGER!
However, I know I was very angry and let ALL of you know it each time I left a message and I APOLOGIZE for my wrath. I also APOLOGIZED for my wrath towards those Customer Service Reps that I spoke to personally, Derek and Yvette asked them to accept my apology. Again though, my behavior is NOT in question here. Hopefully, this whole ordeal will have taught ALL of us something!
By the way, Thank You for agreeing to refund my money. Although I have NOT received my refund, I anticipate that your company will, in GOOD FAITH, follow through.
Respectfully,
Doreen Smith
The same thing that happened to me with this company recently. In order to rectify it I made several calls to Derek #ID 60 and complained of the same thing. For $149 the services are free Hoodia, phone services and internet services in which I have no need for any of these. Note the word "free".
I sent a fax to the refund department last week explaining that I had never received any of these items, I had no need for them and that when called initially for a product I NEVER received I kept telling Byron over and over again that I had been ill, could not stay on the phone and I felt as if I were being hounded by their company.
The refund department has sent me a rejection letter which I have NOT received stating why they could not make a refund. The sales pitch was relentless, in spite of having told the guy over and over again I had been ill.
So I called AGAIN and spoke to Derek ID#60 today May 16 and was told that he understood but that they would not refund the money taken from my account. He was polite and I told him that the matter was NOT closed, to paraphrase Michelle's words. I believe he did everything he could to facilitate a refund but has no authority over the Refund Department. Again, I have still to receive a package from them let alone a letter asking for cancellation, as well as a rejection letter for a refund. It seems to me that they are really fast to separate you from your money but very reluctant to return it to you when asked, let alone provide you with services that you paid for. Come on, these are unfair business practices and meant to prey on people. Little wonder why people are so fed up with telemarketers.
This morning I received a Phone call from this Indian guy saying that I won a $1000 shopping spree and 3days and 2nights to a destination of my choice to eather Hawai, Las Vegas or Atlanta Georgia...So I asked what was the catch and he said there was no catch and then went on asking me if I have ever filed for Bankruptcy which I replied no... Then he said he needed to make sure I was the right party he was speaking to and told me my name and address... Then he said he needed my account number from my checking account which then I asked for what he needed that for then he said he needed that info to deposit my price to my account! yeah right!... I told him that I will not give him that information since I did not feel comfortable to tell him that over the phone then he assured me that there is no way my bank will allow them to take anything from my account without my saying so... then he even gave me his company name UNIFIED SERVICES & they Customer service desk # [protected] and when I asked him to repeat it to make sure I got the number right he ignored my question and asked me for my account # again which then I got annoyed and told him I wanted to call the number 1st before giving him that information which by then he got really mad and rude So I hung up on him!
This people need to be stopped I knew from the beginning this was a scam because 1st of all if you win something they don't need that information from you and they would send you a check or come by your house with the prize! And after I hung on this scammers I called my bank to make sure they can't get to my account which the bank said no only if I've had given them that information! Which good thing I did not! But I'm sure many people who don't know better and are too trusting with people fall this kind of scams and they really need to be stopped they need to make a law to stop this kind of scams for ever to happen!
Todd,
We discovered your complaint posted on 5/9/2007 regarding our services. We would appreciate the opportunity to respond to your complaint.
While indeed we do contact individuals via phone about our amazing package which includes a free Internet Shopping Spree and complimentary 2 day, 3 night vacation. Additionally, we offer three fantastic trial services including a very affordable calling card, inexpensive high-speed dial-up Internet service, and the amazing Ultra Thermo Boost 2000 dietary supplement.
The terms of our offer are clear and understandable and we take every precaution to ensure that the individuals we call understand the terms of our services. While these steps are taken, occasional mistakes do occur. We work diligently to correct these mistakes and ensure that our customers are happy. I believe you will find the same when you read our responses to customer complaints on this website.
We operate legally and none of the products we promote are "scams." If you had signed up, you would have received a package from us a short time later.
While you won't be receiving calls from us any longer, we do believe that if you had tried our services, you would agree that, dollar for dollar, they are indeed a great deal.
Respectfully,
Jared (Badge #1096)
Quality Control,
Unified Services