The complaint has been investigated and
resolved to the customer's satisfactionResolved U. S. Career Institute — charging me for something I never had
resolved to the customer's satisfaction
To whom it may concern,
I signed up for this program over a year ago. They said I would have my materials in 1 or 2 weeks. Well time went on then 3 or 4 months later I received a letter from them hoping my school work was going well and that I needed to make a payment. I called them and told them I hadn't even received the material. I told them I was going to be having surgery and that I did not want to take the program. I hadn't received anything from them. The next thing I know they sent me the materials after I had already told them I didn't want to take the program since it took so long to receive a single thing from them. I withdrew before I even received their materials. Next thing I know I get a bill for $149.30. I called them and they said I had to pay that and after I paid it maybe I could put it toward another course. I said I didn't want another course. Next thing I know I receive a letter from a collection agency, uscb corp., p.O. Box 1259, oaks, pa 19456. They even called me. My husband said I should not have to pay this and to report it to you. I didn't receive materials on time and I withdrew before I received anything from them. By the way the late materials were sent back to them. This is from janelle mack, vincennes, in 47591.