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2.3 3 Complaints
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TSSA Complaints 3

1:27 pm EDT
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2023 - Fees increase every year on May 1st, but they decided to send invoices with the new amount for renewals before the increase date. No one in customer service can/will help. Keep getting told different stories by different people. Could take 3-4 days, could take 7-10. Now they say up to 17 days to escalate. Last year (2022), they double booked me for...

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8:40 am EDT

TSSA Ignoring my requests for help after being a member for over 10 years

I am utterly disgusted by this company! They are meant to be there to help in the event of problem at my place of work. I have paid in thousands to them over the years in membership fees and yet when I have a contract change at my place of work and I ask for advice I have been totally ignored.
I have phoned the help desk 5 times and got an answer machine and I have emailed copies of my changed contract proposals over 3 times in the last 10 days and have not even received an acknowledgement.
I cancelled my membership yesterday because I refuse to pay them a penny more but it does not resolve the fact that that no one has even bothered to acknowledge I need advice and help. I am at a loss as to what to do and what to make sure no one else joins this organisation in the misguided belief they will be there to help you if you need them.

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12:52 pm EST
The complaint has been investigated and resolved to the customer’s satisfaction.
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These crooks have been over billing for bogus inspections for years. There is no accountability whatsoever with TSSA. It is quasi-government and they hide behind telephones & policy. Deaths have resulted from failed TSSA work resulting in explosions in Toronto. This failure of a control agency ought to be closed and replaced with a functioning, accountable agency. If you feel the same way please get vocal.

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Is TSSA Legit?

TSSA earns a trustworthiness rating of 96%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds TSSA to be a trustworthy company. Although there's a 33% resolution rate for customer complaints, which deserves attention, TSSA is known for their high standards and safety. If you're thinking about dealing with TSSA, it's wise to check how they handle complaints. has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL. has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats. you are considering visiting, which is associated with TSSA, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

However ComplaintsBoard has detected that:

  • has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The may offer a niche product or service that is only of interest to a smaller audience.

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Overview of TSSA complaint handling

TSSA reviews first appeared on Complaints Board on Jan 3, 2010. The latest review Operating engineer renewal was posted on Apr 18, 2023. The latest complaint Bogus service over billing was resolved on Jan 03, 2010. TSSA has an average consumer rating of 2 stars from 3 reviews. TSSA has resolved 1 complaints.
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  1. TSSA Contacts

  2. TSSA phone numbers
    +44 207 387 2101
    +44 207 387 2101
    Click up if you have successfully reached TSSA by calling +44 207 387 2101 phone number 0 0 users reported that they have successfully reached TSSA by calling +44 207 387 2101 phone number Click down if you have unsuccessfully reached TSSA by calling +44 207 387 2101 phone number 0 0 users reported that they have UNsuccessfully reached TSSA by calling +44 207 387 2101 phone number
  3. TSSA emails
  4. TSSA address
    Walkden House, 10 Melton Street, London, England, Greater London, NW12EJ, United Kingdom
  5. TSSA social media
  6. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 24, 2024

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