TrustATrader’s earns a 1.0-star rating from 0 reviews and 13 complaints, showing that the majority of service users are dissatisfied with the tradespeople they hired.
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TrustATrader Review: Irresponsible Policy of Not Posting Negative Reviews Leads to Scams
TrustATrader is a website that claims to help people find trustworthy tradespeople for their jobs. However, my experience with them has been less than satisfactory. One major issue I have with TrustATrader is that they do not post negative reviews. This means that you do not get a full picture of the person you are potentially hiring to do your job. This is completely irresponsible and can lead to people being scammed by rogue traders.
Unfortunately, my family and I fell victim to a rogue trader who took our money and did not carry out the work. When we tried to leave a negative review on TrustATrader, we were told that it would not be posted. This is extremely unhelpful and allows the rogue trader to continue scamming people without consequence.
It is disgusting that TrustATrader is actively deceiving us by removing negative reviews and even helping these crooks. How can they sleep at night knowing that they are allowing people to be scammed? It is important for people to have access to all reviews, both positive and negative, so that they can make informed decisions about who they hire for their jobs.
In conclusion, I would not recommend TrustATrader to anyone looking for a trustworthy tradesperson. Their policy of not posting negative reviews is irresponsible and can lead to people being scammed. It is important to do your own research and not rely solely on websites like TrustATrader.
Unreliable Reviews and Poor Customer Service: My Experience with TrustATrader
TrustATrader is a website that claims to help people find trustworthy tradespeople in their local area. However, my recent experience with the site has left me feeling disappointed and frustrated.
I was looking for a builder to carry out some work on my home, and I came across a local builder who had excellent reviews on TrustATrader. Despite some reservations, I decided to go ahead and hire this builder based on the positive reviews I had read.
Unfortunately, it soon became clear that this builder was not as trustworthy as I had hoped. He carried out shoddy work and overcharged me for the job. In the end, I had to take him to court to try and get my money back.
When I tried to leave a negative review of this builder on TrustATrader, I was met with resistance. Despite providing evidence of the court proceedings, TrustATrader refused to post my review. They stopped responding to my emails and seemed more interested in protecting their reputation than helping me.
In my opinion, TrustATrader is more criminal than the cowboy builder I hired. Their negative review filters are designed to protect their own interests, rather than helping consumers make informed decisions. I am now in a difficult situation because of their lack of transparency and willingness to listen to my concerns.
Overall, I would not recommend TrustATrader to anyone looking for a reliable tradesperson. Their reviews cannot be trusted, and their customer service is lacking. If you want to avoid being ripped off by a cowboy builder, it's best to do your own research and find a reputable tradesperson through other means.
Disappointing Experience with TrustATrader: Lack of Protection and Unreliable Workmen
I recently hired some workmen from TrustATrader, thinking that I would be protected in some way because they were listed on such a well-known website. However, the company I used quoted me six weeks to carry out quite a bit of work on my family home. Now, seven months later, my house is still not complete and my son's bedroom is still a building site. All of a sudden, the work just stopped and after excuse after excuse, I decided to go back to the place I got my workmen from. It was pointless. They couldn't do anything and wouldn't even post my review. They told me they would act as a mediator, but that had no effect either. I am now massively out of pocket and extremely frustrated with the whole situation.
I thought that by using TrustATrader, I would be protected from situations like this. But unfortunately, that was not the case. The company I used seemed to have no regard for the agreed timeline or the quality of their work. It's been a nightmare trying to get them to finish the job and I'm still not sure when it will be completed.
I would caution anyone thinking of using TrustATrader to do their due diligence and research the companies they are considering thoroughly. Don't just rely on the fact that they are listed on a well-known website. Make sure you read reviews from other customers and ask for references before hiring anyone. It's better to be safe than sorry.
Overall, my experience with TrustATrader has been disappointing. I had high hopes for the website, but unfortunately, it did not live up to my expectations. I hope that in the future, they will do more to protect their customers and ensure that the companies listed on their website are reputable and reliable.
Is TrustATrader Legit?
TrustATrader earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for TrustATrader. The company provides a physical address, 2 phone numbers, and email, as well as 5 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
TrustATrader has registered the domain name for trustatrader.com for more than one year, which may indicate stability and longevity.
Trustatrader.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Trustatrader.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Trustatrader.com you are considering visiting, which is associated with TrustATrader, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
Several positive reviews for TrustATrader have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
TrustATrader website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.
However ComplaintsBoard has detected that:
- While TrustATrader has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 13 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
My Experience with TrustATrader: Unreliable Builders and Unprofessional Behavior
TrustATrader is a website that claims to help customers find reliable and trustworthy builders. However, my experience with this site has been less than satisfactory. I have heard from a builder that there is another side to TrustATrader that customers cannot see. This has made me skeptical about the site's claims.
I have tried to find a professional builder through TrustATrader, but I have never been successful. The builders I have come across have been extremely aggressive and unprofessional. They have missed appointments, charged exorbitant fees, and even sworn at me through text messages. This behavior is unacceptable and has made me question the quality of the builders on this site.
As a 69-year-old woman living alone, I have to be careful about who I let into my property. Unfortunately, the builders I have encountered on TrustATrader have been so rude and untrustworthy that I cannot rely on them. Their bad manners and aggressive behavior have left me feeling unsafe and vulnerable.
In conclusion, I would not recommend TrustATrader to anyone looking for a reliable and trustworthy builder. The site's claims of helping customers find professional builders seem to be false, and the builders on the site are often aggressive and unprofessional. As a customer, I have not had a positive experience with TrustATrader and would advise others to be cautious when using this site.
TrustATrader Review: Unfair Reviews and Lack of Support for Traders
Yo, listen up all you traders out there! I gotta tell you about my experience with TrustATrader. I been using this site for 3 years now and never had a bad review until recently. Some dude I never even worked for left a bad review and I couldn't prove I never worked for him. Then, to make matters worse, someone else left a review with straight up lies about my work. I sent all the proof I had to TrustATrader, including photos from my customer that showed she messed up my work by trying to do it herself, but they still posted the bad review.
I'm telling you, I'm done with TrustATrader. It's like anyone can leave a review, even if you never worked for them. It's not fair to us hardworking traders who take pride in our work. I'm taking down all my stuff from their site and finding a new way to advertise my services.
So, if you're thinking about using TrustATrader, just be careful. You never know who's gonna leave a bad review, even if they never even hired you. It's a tough world out there for us traders, but we gotta stick together and find a way to make it work.
TrustATrader: A Nightmare Experience with Poor Customer Service and Unprofessionalism
I recently had a terrible experience with a tradesman who did a shoddy job on my flooring. It was so bad that I had to remove it completely and replace it, which cost me a lot of money. I decided to contact TrustATrader, hoping that they could help me with my situation. However, my experience with this company was far from pleasant.
Dealing with TrustATrader was a nightmare. They did everything in their power to prevent me from posting a negative review about the tradesman. The person I spoke to was extremely rude and dismissive, treating me like an annoyance rather than a customer. It was clear that this company was only interested in posting positive reviews to keep their traders on their site and pocket their commission.
I was shocked by the lack of professionalism and customer service from TrustATrader. It was clear that they were more concerned with protecting their own interests than helping me as a customer. I would strongly advise anyone to avoid using this company, as they are not trustworthy and do not have their customers' best interests at heart.
In conclusion, my experience with TrustATrader was a complete disaster. The tradesman did a terrible job, and TrustATrader was of no help whatsoever. Their sole focus is on preventing negative reviews from being posted, which is unacceptable. I would not recommend this company to anyone, and I will be sure to warn others about their poor service.
Mixed Experience with Trustatrader: Slow Response and Questionable Results
Trustatrader, well, what can I say? I had a bit of a run-in with a rogue trader and thought I'd give them a go to see if they could help me out. I mean, they're called Trustatrader, so surely they can be trusted, right?
Well, let me tell you, it was a bit of a saga. I sent them a bad review about Mr Rogue Trader and they said they'd publish it and help me liaise with him. But then they took ages to reply to my emails and calls. I was starting to think they'd forgotten about me.
Eventually, they did get back to me and said they'd removed Mr Rogue Trader from the site. They also claimed they'd been in touch with his PA, but I know for a fact he doesn't have one. So, I'm not sure what's going on there.
They also said they'd help me with the small claims court, which was nice of them. But to be honest, I don't think they actually liaised with Mr Rogue Trader at all. I reckon they just removed him from the site because it was easier than dealing with the situation properly.
The thing is, Mr Rogue Trader had 40 reviews on Trustatrader, so I'm left with a shoddy kitchen and I'm out of pocket having to get remedial work done. He also damaged my property, which is just not on.
Overall, I'm not sure I'd trust Trustatrader again. They seem a bit slow to respond and I'm not convinced they actually did anything to help me out. Maybe they're better for smaller jobs, but for anything more serious, I'd look elsewhere.
Unreliable Reviews: My Experience with TrustATrader
TrustATrader is a website that claims to help people find reliable traders for their needs. However, some people believe that the site is biased towards traders who pay for advertising. This means that the reviews on the site may not be trustworthy, as they could be fake or manipulated to make the trader look good.
I recently had an experience with a roofer who had great reviews on TrustATrader, but turned out to be very unprofessional. They did not follow basic Health and Safety practices, which put both themselves and others at risk. When neighbours complained about the noise and mess, the roofer threatened them instead of trying to resolve the issue.
To make matters worse, the roofer did a very poor job on the roof. They complained constantly about not getting paid enough, and blamed any weather issues for their inability to do the job properly. They left a lot of materials in the gutters and did not fix anything without being prompted to do so.
In my opinion, TrustATrader is not a reliable source of information when it comes to finding trustworthy traders. It is important to do your own research and ask for recommendations from friends and family before hiring anyone. Don't just rely on online reviews, as they may not be accurate or truthful.
Unreliable and Untrustworthy: My Experience with TrustATrader
I was in need of a bathroom fitter and had no personal recommendations, so I decided to give TrustATrader a try. I was hopeful that they would be able to connect me with a reliable and trustworthy tradesperson. Unfortunately, my experience with the bathroom fitters I found through TrustATrader was less than satisfactory.
The fitters did not fully complete the work and the work they did do was substandard. I was disappointed and frustrated, but I remembered that TrustATrader offers a guarantee that they will intervene and even pay for remedial work if a trader turns out to be unreliable. I reached out to TrustATrader for help, but unfortunately, they were not much better than the fitters themselves.
I filled out a complaint form and had to call TrustATrader to confirm that they had received it. Despite my multiple attempts to contact them, I have not heard back from them in 8 weeks. It seems to me that TrustATrader is a one-man operation that will take on any trader without doing any checks whatsoever. Contrary to their name, they cannot be trusted.
I was disappointed with my experience with TrustATrader and the bathroom fitters they connected me with. I would caution anyone considering using this service to do their due diligence and research any potential traders thoroughly before hiring them. TrustATrader may not be the reliable and trustworthy service they claim to be.
Trust A Trader: Hiding Negative Reviews and Failing Consumers
I gotta say, I've had some serious issues with a company listed on Trust A Trader. They were supposed to finish a job in 6 weeks, but it's been 6 months and they're still not done. They've missed appointments left and right, and the work they have done is shoddy at best. Not to mention, they've caused damage to my property and tried to cover it up.
So, I did what any reasonable person would do and posted a review on Trust A Trader. I included emails and photos to back up my claims, but guess what? They won't post it! And to make matters worse, no one will even talk to me about it.
It's pretty obvious to me that this site is just a way for traders to advertise themselves. They only want positive reviews so that companies will stick with them. But how can you trust a site that won't even post a genuine and accurate review just because it's negative?
I'm really disappointed in Trust A Trader. I thought they were supposed to be a reliable resource for finding trustworthy tradespeople, but now I'm not so sure. If they're willing to hide negative reviews, what else are they hiding?
do not trust a trader
I fell for their advertisements and good reviews. And I really regret now I spent so much money for being so naive.
I won't tell you long sad stories about my experience, I am here to warn you to stay away from this website. Yes, they seem to be trustful, but it's a lie.
Most of the traders are unprofessional, and they may ruin your house. The reviews under their profiles may be bought, it's not a problem now.
The plumber I hired did everything terribly and I had to hire a new one from another service to fix the bad job. I gave the service the second shot and hired an electrician who delayed his visits 3 times and never arrived after all.
You shouldn't trust everything you hear and see. It's just a trick to get your money.
This service is a joke.
they need only customer's money
I recently joined the website www.trustatrader.com, but it was bad experience and wouldn’t recommend it to other people. I paid membership, but they didn’t provide anything useful, coz they wanted only my money. They didn’t reply to questions and replied to my emails, when they needed more money from me. So be careful if you use this website or leave comments if you have horrible experience with these horrible people.
scammers!
I purchased trustatrader.com product, then I bought my site name and 2 year hosting but I have never received my login instructions. After viewing whois I don't see my name as the owner of my site that I paid for but I was given a site the same as all others. I paid for it and they use it as their own I think they have a reseller account and keep the hosting money $147.00 instead of my site having its own servers.
I used trustatrader to kind a kitchen fitter (Barry warden, Billericay) terrible workmanship - trust a trader have been no help & seem to allow many fake positive reviews - it’s hard to leave a negative review too
Overview of TrustATrader complaint handling
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TrustATrader Contacts
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TrustATrader phone numbers+44 143 887 0097+44 143 887 0097Click up if you have successfully reached TrustATrader by calling +44 143 887 0097 phone number 0 0 users reported that they have successfully reached TrustATrader by calling +44 143 887 0097 phone number Click down if you have unsuccessfully reached TrustATrader by calling +44 143 887 0097 phone number 0 0 users reported that they have UNsuccessfully reached TrustATrader by calling +44 143 887 0097 phone numberSales+44 143 887 0096+44 143 887 0096Click up if you have successfully reached TrustATrader by calling +44 143 887 0096 phone number 0 0 users reported that they have successfully reached TrustATrader by calling +44 143 887 0096 phone number Click down if you have unsuccessfully reached TrustATrader by calling +44 143 887 0096 phone number 0 0 users reported that they have UNsuccessfully reached TrustATrader by calling +44 143 887 0096 phone numberAdmin
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TrustATrader emailsalex@trustatrader.com87%Confidence score: 87%admin@trustatrader.com85%Confidence score: 85%Itsales@trustatrader.com81%Confidence score: 81%Sales
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TrustATrader address5 Meadway Court, Rutherford Close, Stevenage, England, Hertfordshire, SG12EF, United Kingdom
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TrustATrader social media
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Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 17, 2025
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Recent comments about TrustATrader company
scammers!




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