True Local’s earns a 1.0-star rating from 1 reviews and 11 complaints, showing that the majority of users are dissatisfied with their local business discoveries.
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lanza automotive sales
sold me a car that was to dangerous to drive .as it broke down six times in the first two days.i needed to use the three day cooling off period but they were on to this and conned me out of it.they told me it appeared the fuel was contaminated and that sounded logic to me.but it was acon i had the fuel checked and it was then to late to use the cooling off period.they are very cunning and no allthe decietfull tricks i should have read there reviews they are one star i think it is in there culture and they just cant stop they have shown no interest in my problem i am stuck with a car that cant be driven
True Local Complaints 11
Reviews
- I originally had a business account with this company over ten years ago. - I closed the account as it did not seem to be doing anything for me and I had interest in other review sites instead. Recently, concerned customers of ours told us about a review that was full of lies a defamation. It named one of my employees who other than one or two past...
Read full review of True LocalTrue Local Review Platform: A Disappointing Experience with Lack of Support and Integrity
True Local, let me tell you, they're just plain awful. I had this one person, right, who I had a little misunderstanding with, and what do they do? They go ahead and leave this totally fake and degrading review about me and my business. Can you believe it? It's just not right.
Now, here's the kicker. Both me and this reviewer, we've reached out to True Local not once, not twice, but a whopping five times, asking them to delete this bogus review. I even went the extra mile and flagged the comment, you know, to make it crystal clear that something fishy was going on. I even sent them some images, showing that this reviewer, with the same name mind you, admitted to faking the whole thing. And guess what? The reviewer himself even had the audacity to ask for his own review to be taken down. Can you believe the nerve?
But what does True Local do? They come back at me with this generic, copy-paste email, saying something like "not everyone can be happy." Seriously, what kind of response is that? It's like they don't even care about the truth or the damage it's causing to my business. It's just plain wrong.
I mean, come on, True Local! How can you let these trolls run amok and give them the power to hide behind their anonymity while they try to tear down a business that's done absolutely nothing wrong? It's just not fair.
So, let me tell you, folks, if you're looking for a reliable and trustworthy review platform, True Local ain't it. They don't seem to care about the truth or the well-being of businesses like mine. It's a shame, really. Stay away from True Local, and save yourself the headache.
True Local Review Policy: A Biased and Unfair Platform for Business Reviews
True Local ain't worth your time if you're after a fair and balanced review of a biz. They only bother putting up the good stuff and shut down any negative reviews without even bothering to explain why. They straight up reject any review that dares to speak ill of a biz they're promoting on their site. And if you try to post your review again, even if you've made changes, True Local slaps you with an error message that says "you can't review the same biz within 24 hours." Like, seriously? Even if it's been a whole week since you last reviewed 'em!
This just makes their whole review policy a big ol' joke. You ain't gettin' a real picture of a biz here, just a bunch of positive feedback from customers. It's like they don't even care 'bout keepin' things honest and transparent. So if you're lookin' for the real deal, you better steer clear of True Local. They ain't got no time for the truth, that's for sure.
Is True Local Legit?
True Local earns a trustworthiness rating of 67%
Generally safe, but check closely before sharing details.
Truelocal.com.au has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Truelocal.com.au has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
However ComplaintsBoard has detected that:
- We conducted a search on social media and found several negative reviews related to True Local. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
Terrible Experience with True Local: Unreliable Account Manager, Ineffective Advertising, Hidden Charges
So, I decided to give True Local a shot and advertise my company on their website. I was assigned an account manager named Duggan, Wesley. Now, let me tell you, this guy disappeared into thin air right after setting up the direct debit for my account. And guess what? He didn't even bother creating my page on their site! Can you believe it?
Naturally, I was pretty frustrated, so I started bombarding them with emails and phone calls. Eventually, they got their act together and set up my page, but here's the kicker - it was nowhere to be found in the suburbs I specifically chose! Can you imagine the audacity? And to top it all off, every time I confronted them about this, they came up with the most ridiculous excuses. I mean, seriously?
But wait, it gets even better. They decided to assign me a new account manager, who, let me tell you, made all these grand promises. I was hopeful, thinking maybe this time things would turn around. But you know what? It was all talk and no action. Absolutely no results whatsoever. Talk about disappointment!
And just when I thought I could finally wash my hands off this whole ordeal and cancel my subscription, they started pulling a fast one on me. They kept coming up with these random charges from the past that I had no clue about. I mean, come on! They initially quoted me $165 a month and set up a direct debit for that exact amount. But after cancellation, they had the audacity to say, "Oh, by the way, you owe us an extra $77 a month for each month!" Can you believe the nerve?
Honestly, these people are utterly useless. I strongly advise you to stay far, far away from them. Trust me, you'll save yourself a whole lot of headache and frustration.
Mixed Bag: True Local's Customer Service and Comment System Leave Much to Be Desired
True Local, mate, let me tell ya, it's a bit of a mixed bag. On one hand, they give anyone and everyone the power to comment on anything, even if it's got nothin' to do with your business. And let me tell ya, their customer service, or lack thereof, is a real shocker. They don't give a toss about the businesses they claim to represent on their site.
Now, here's the real kicker. You can't even respond to these comments, even if you're tryin' to be honest and upfront. The moment you hit that respond button, the site has the audacity to tell ya it's invalid. Can ya believe it? The original comment, no matter how nasty it might be, is somehow considered valid.
And get this, mate. You can't even remove your business listing unless you jump through hoops and prove to True Local that your business is no longer up and runnin'. It's a real pain in the backside, especially when there are other sites out there that make it a whole lot easier.
So, before ya go ahead and list your business on True Local, take my advice and have a good squiz elsewhere. And make sure ya read the fine print, mate. Trust me, it'll save ya a whole lot of trouble.
True Local: A Dishonest Review Platform Hiding Behind Excuses
I recently had a really bad experience with True Local, the online review platform. I tried to submit a negative review about a company, but they refused to post it. Can you believe that? They just cut and paste a bunch of reasons why they wouldn't publish it, making all sorts of ridiculous excuses. They even had the audacity to say that my review couldn't be about food poisoning when I was actually reviewing a courier company. Like, seriously?
I have to say, True Local is just as terrible as the companies they claim to review. They try to hide behind their fancy, positive responses, but they're actually completely useless. If they can't even post honest reviews, then they're just as dishonest as the companies they're supposed to be exposing.
Let's be real here, if you take the time to write a review, it means you're pretty darn passionate about the awful experience you just had. And chances are, you probably paid for that terrible experience too. In my case, the courier company I was reviewing already had thousands of negative reviews on another website. But somehow, True Local managed to come up with some bogus excuse to not post mine. It's just so shady and sketchy. Trust me, you should stay far away from this dodgy platform.
Truelocal: A Troublesome Website Messing with Businesses' Online Presence
Truelocal, mate, let me tell you something about this website. They're all about messing with businesses' online presence, you know? They go around defacing, falsifying, and even straight-up removing registered trademarks and other intellectual property rights without even asking for permission, mate. And it's not just that, they also use these trademarks in other places without the owner's consent. Can you believe that?
Now, why would they do such a dodgy thing, you ask? Well, apparently, it's all about gaining some commercial advantages, like getting ahead of the competition and making some sweet revenue profits. They want to make it seem like they're collaborating or networking with businesses that aren't even listed on their site, mate. It's all a big charade, I tell ya.
But it doesn't stop there, mate. Truelocal takes it to a whole new level by overriding and impersonating other businesses or individuals on Google Search. They upload images and videos that have nothing to do with these poor unsuspecting folks, just to boost their own SEO ranking in local search results. Can you believe the audacity?
Now, here's the kicker, mate. Truelocal knows damn well that they're doing something wrong, but instead of owning up to it, they try to shift the blame onto their own clients. Can you believe the nerve? They act all innocent and pretend like they have no idea what's going on, but we all know the truth, don't we?
So, my advice to you, mate, stay away from Truelocal. They're nothing but trouble. They act in bad faith, and they're out to make a quick buck at the expense of others. Don't fall for their tricks, mate. Keep your business safe and sound, and don't let Truelocal mess with your online presence.
Beware of True Local Directory: A Scammy Rip-off with False Google Promises
Hey there, let me tell you about my experience with True Local Directory. So, these guys called me up, right, trying to sell me a paid membership. They were all like, "Yo, we're on the first page of Google, man!" And they wanted me to pay a whopping $211 every month, plus sign a contract for a few months. Oh, and if I wanted to cancel the contract, I had to give them a whole month's notice.
Now, here's the thing. They did manage to appear on the first page of Google for like a month or two. But after that, poof! They disappeared, man. Turns out, they weren't paying Google or something. But guess what? They still kept charging me that hard-earned cash of mine. It's a total rip-off, dude.
And get this, when I complained to them, they gave me all these lame excuses. They were like, "Oh, our business isn't showing on Google because of reviews and stuff." But come on, we all know the real reason, right? They just ain't paying Google, but they're still trying to squeeze money out of us poor folks by claiming they're on the top page of Google.
So, my advice to you, my friend, is to be super careful when dealing with True Local Directory. They're nothing but a bunch of scammers. Don't fall for their tricks, alright? Stay safe out there, folks.
True Local: A Total Waste of Time and Money for Your Business
I gotta tell ya, if you're runnin' a business, you better steer clear of True Local. Trust me, it's a total waste of your precious time and energy. Their customer service? Ha! Don't even bother tryin' to call 'em up 'cause all you'll get is some email support. We asked 'em nicely to remove our listing, but they flat out refused, sayin' we hadn't stopped tradin' yet. Can you believe that? They're basically holdin' my own company hostage!
And let me tell ya, we ain't gettin' any business from True Local. The only calls we ever got were from their sales team tryin' to get us to pay for a listing. Talk about a rip-off! And here's the real kicker: if a customer leaves a review, even if it's full of lies, you can't do a darn thing about it. They can keep commentin' and givin' you one-star reviews all day long, and True Local won't lift a finger to help ya out. It's like they don't even care!
Now, listen here. This is MY business we're talkin' about, and if I'm on a website, I should have the right to be removed if I ain't gettin' any business or service from 'em. But nope, True Local just takes your hard-earned money and leaves ya with nothin' in return. It's a real scam, I tell ya.
So, take my advice and stay far away from True Local. They're just gonna drain your wallet and give ya nothin' in return. Save yourself the headache and find a better way to promote your business. Trust me, you'll thank me later.
Unfair Treatment and Extortion: Our Disappointing Experience with True Local
So, we recently discovered that our business on True Local, truelocal.com.au, only had a measly 1.5-star rating. Naturally, we wanted to improve our reputation and asked our loyal customers to leave genuine reviews based on their true experiences.
I reached out to five of our valued clients and kindly requested them to leave a review to boost our star rating. Thankfully, they all agreed and within a short span of five days, we saw some positive reviews popping up. However, to our dismay, these reviews were mysteriously removed.
Frustrated by this turn of events, we engaged in a back-and-forth with True Local. We even went as far as sending them a legal letter to address the issue. Their response was rather disheartening, as they simply claimed that our positive reviews were fake and written by our own business. Let me assure you, this was absolutely not the case!
To make matters worse, True Local insisted that the negative reviews were factual. But let's be fair here, they were far from accurate and unbiased. It seems like True Local is taking sides without considering the truth.
And if that wasn't enough, we were recently approached by True Local, who shamelessly demanded money in exchange for boosting our position in their marketing and improving our online presence. This whole situation reeks of modern-day extortion, don't you think?
As a result, we find ourselves in a helpless position, with no means to defend our small business. It's truly disheartening to see how True Local and Sensis, the parent company, have treated us. It seems like they have no qualms about kicking the little guy to the curb.
In conclusion, our experience with True Local has been nothing short of disappointing. We had hoped for a fair and unbiased platform to showcase our business, but instead, we have been met with obstacles and unfair treatment. It's a shame that True Local has let us down and failed to support small businesses like ours.
True Local: A Nightmare for Small Business Owners
I gotta say, I've had some major issues with True Local lately. You see, I run an online store, and I've been dealing with a bunch of fake reviews from customers who never even bought anything from me. It's a real pain in the you-know-what. So, I reached out to True Local and asked them to remove these bogus reviews, but guess what? They flat out refused! Can you believe that?
What really gets me is that True Local has no way of knowing who's actually interacted with my business or made a purchase. So, how can they just let these fraudulent reviews stay up? It's beyond me, I tell ya.
But wait, it gets worse. I've been busting my butt trying to get my customers to leave positive reviews on True Local. And you know what? Some of them actually did! I was stoked when I got those emails saying, "Hey, there's a review waiting for you!" I couldn't wait to read all those glowing reviews. But guess what happened next? They disappeared! Yup, they were there one minute, and then poof, gone the next. Talk about a letdown.
Now, here's the thing. I've come to realize that bad reviews don't necessarily mean a business is no good. I mean, come on, most of us small family businesses have haters who are just jealous of our success. So, I've learned to take those negative reviews with a grain of salt. And I think you should too.
But let me tell you, platforms like True Local can really do some serious damage to a small business like mine. It's tough enough trying to make it in this cutthroat world, and when you have to deal with unfair reviews, it's enough to make you wanna throw in the towel.
So, my advice to you is this: don't let those negative reviews on True Local sway your decision on whether to support a business or not. Give us small guys a chance and trust that we're doing our best to provide a quality product or service.
Because let me tell you, True Local ain't always true to its name. It can be a real nightmare for us small business owners. And that's just not right.
Overview of True Local complaint handling




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