I called AAA 3 days ago.. I was in a car accident on Christmas Eve and needed service, I called AAA and was given conformation the night before they could show up.. I was promised by the agent that there driver would be where I needed him to be the following morning, first thing.. no one showed up! I called again, and was given a confirmation number said again they would be there first thing in the morning, this was promised by the owner of Alpine Towing in Granby Colo, no one showed up, called again and the agent said the tow company would not be showing up and I was denied because I was not considered important … they canceled me indefinitely.. I've been a member with AAA for 6 years! My car is wrecked and I live 100 miles away from any major city that can do repairs… they said I could find my own tow company and ask for request for reimbursement, but was told, I probably would not get a reimbursement! I asked if they could find another provider in a different area to help, and was denied that.. I need to get my wrecked car down to Denver to see if it's even repairable… I just need help and I can't find help.. I'm at there mercy… I've paid for services and did not receive said services..
Country of complaint: United States
Desired outcome: I still need help…
9834 san sebastian way port richey florida baebara j seifried 85 years old been member triple A SINCE
1979