The complaint has been investigated and
resolved to the customer's satisfaction
Trilogy Fiberglass Pools`Won't return my calls!

I have contacted Trilogy Pools because that is the type of pool I have to find out how to winterize a fiberglass pool because my pool company Castaway has practically gone out of business. Of course Bill the area sales rep of Pa. will not return my calls. He hasn't for several months. I called Trilogy back and spoke with the operator and she transfered me to one of the owners who never returned my call. I called again and spoke to the operator who took my info and said she would speak to someone who could help me. I called again yesterday and left a message for the person who handles customer service in my area. I still have not heard back from them. This is pathetic! What happened to customer service.

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions


    Unhappy consumers gather online at and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.