The complaint has been investigated and
resolved to the customer's satisfactionResolved Tribute Mastercard — Card Closure
resolved to the customer's satisfaction
I am absolutely LIVID, Tribute has dropped my credit limit to $0, dispite the excellent credit I have with them. I notified them today and was told that ALL of the Tribute Card Holders cards are being closed, due to a management decision.
This is absolutely ridiculous, he said you are considered a valued customer with impeccable credit with us and yet in still they have closed "ALL" the cards. They also advised they cannot guarantee the effect that it will have on my credit score (due to the drop in credit limit, owing a balance and creditor closure of card).
I have never received a letter regarding this closure. I am so disappointed, once again this is happening. I have no faith in the banks and credit card industry anymore as they have no accountability and no loyalty to even their most valued customers. What's the purpose of keeping up your credit if the banks are allowed to ruin it and no one is governing them.
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