Transdirect Australia review: Domestic package delivery charges

There seems to be a common theme with this company: the service is adequate but they overcharge by using dimensions greater than as-measured. This happened to me. The overcharged amount ($60) is not worth the cost of lodging a claim with the Magistrate Court ($55), so all I can do is warn people not to use this company. Despite supplying extensive measurements and photographic proof they were wrong, they refuse to refund me. I even offered to take the package to their local depot to get it remeasured, but they declined. They are convinced their infra-red sensor is more reliable than a tape measure. I think they are scared of the consequences of admitting their measuring procedure is not always right.