Dear Sir,
My Name is ALAIN RODRIGUE FOYEM, living in Doha-Qatar. QID No: [protected] and phone number +974 [protected].
I have a complaint against this company The Phone & Home Store Limited (TPHAS LTD) located in Turkey. Managing by Mr. Ahmed Malik Fayez.
Contact number: +[protected]. www.tphasltd.com.
[protected]@tphasltd.com Email: [protected]@tphasltd.com
This people are using the Alibaba platform to scam and do fraudulent trading online.
Actually I was in needed of machine total station Leica TS16. I saw it in the platform called ALIBABA. I contacted the company online and we conclude for the price 1000$ including shipping. We agreed for advance payment and balance after delivery. After receiving advance payment, I received a email to pay again 1350$ with an additional 850$ without any reason. After many discussion, they promised me that I will received the machine in three days after the payment of 1350$.
they received 1350$, and they send me another mail to pay a additional money 600$. I realize this company are doing scammer and online fraudulent trade.
That's why I contacted you to investigate for this company because they are damaging the image of international alibaba.com. Then helping me to recover the money.
Desired outcome: please refund