Menu
CB Automotive Financing and Insurance Toyota 250 E Cypress Ave, Redding, CA, 96002, US
Toyota company logo
Toyota
reviews & complaints
Toyota company logo

Toyota

250 E Cypress Ave, Redding, CA, 96002, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Working hours
Mon
8:30 am - 8:00 pm
Tue
8:30 am - 8:00 pm
Wed
8:30 am - 8:00 pm
Thu
8:30 am - 8:00 pm
Fri
8:30 am - 8:00 pm
Sat
8:30 am - 8:00 pm
Sun
10:00 am - 6:00 pm
ComplaintsBoard
H
12:49 pm EST

Toyota - oil change matter

I lease my car from Toyota, and suppose have oil change every 10000, when I came 19999 the officer tell me I don't need to change my oil, and wait until 25000, and after I come back over 26000 they told me to pay for oil change 75$ it because over than 25000, nobody explain this to me before, and the, service advisor Robert Silva insist me that is the rule, he call manager, the manager name Mike nightingale, I dont why they make face rude, it show me that I am wrong, and seem mocking me that I just want free service that manner it's really bad, and they keep argue me have to pay, they didn't explain it when I change oil at 19999, and they advise me to wait until 25000 and now they try to charge me and to do appointment they need to wait until a month, client number 139545 invoice 546491, I just want they refund my money, because I suppose got oil change before, and they adv ask me to wait till 25000 and now they try to charge me

Read full review of Toyota
View 0 more photos
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.