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Toyota Motor Corporationnew vehicle trade agreement

1
W Nov 24, 2019

While in negotiations with Toyota I was having 2018 Camry 20,000 mile check, I had the vehicle front inn alignment serviced done In the trade in agreement if I purchased a new vehicle toyota would reimburse cost of alignment. This agreement was completed during the financial trade signing. I have contacted Toyota on several occasions and also received a call from Toyota that the check was being made out and would be mailed the following day. I have purchased three vehicles in four years with this dealership and would have purchased one in the future but if this dealership cannot live up to their agreement I will find another dealership that will treat their customers as promised. 3000 miles later and still no reimbursement. This is no way to do business and I am disappointed in the way it's played out

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