The complaint has been investigated and
resolved to the customer's satisfactionResolved Tournament Ski & Marine — Unfair Trade Practices Misrepresentation of Repairs
resolved to the customer's satisfaction
Nov 3, 2008 I took my boat ( 2005 Crownline ) in to have a repair done to the water manifolds on the engine. I also requested that they check for further damage done by water freezing.
I was informed that the motor and intake were cracked and that it was beyond repair and needed to be replaced at a cost of $8600+ dollars (I have the estimate).
I was also informed that the so-called damaged motor had no value as a core and was garbage.
I decided not to have them do the repair and to take it to my regular mechanic ( as the motor is a standard chevrolet engine).
My regular mechanic informed me that there was indeed no damage to the block or intake on the motor and therefor did not need to be replaced, and replaced only the water manifolds.
The boat is working fine now with the original motor.
It is clear that Mr. Peter Bellingroth at Tournament Ski & Marine was just trying to increase his revenue by misrepresenting the damage to the motor.
I was billed $949.00 for the work done ( $600 for about two hours ) and $300 for storage ( it was recommended by them that the boat not be moved over the winter as it could cause damage to the hull. Before showing up to pick the boat up I was advised that the bill would be about $500 total for the work done to that point.
I have requested to get the $949 that I have paid them returned. Although Mr Bellingroth had originally said he would reimburse part of the bill ( the $300 storage) he has now declined to pay anything back.
My next step is to go through the legal process, at which point they will also be sued for subsequent diagnostic time, which I have paid to another mechanic, as well as legal and other expenses.