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CB Fashion Designers and Collections Tory Burch Complaints #22-41
Tory Burch

Tory Burch review: Return policy is horrible

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Author of the review
3:06 am UTC
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Really poor customer service... I went twice to return two different sandles that were gifted and didn't have a gift receipt to it. And they both were same style sandles. Ask the manage for store credit or exchange for one of them. But he was very rude about the matter and just kept saying he won't give exchange or refund because I didn't have a receipt. I am sure all the store has policy for refund within 30 days or exchange the stuff if its in good condition and packaging. But I don't think the manager knows how to take care of their customer. People are not buying cheap stuff from you.. You could at least give a store and be polite. Would not recommend buying from tory burch as their return policy is horrible..

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  1. Tory Burch Contacts

  2. Tory Burch phone numbers
    +1 (866) 480-8679
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    +44 203 667 2094
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    United Kingdom
    +33 177 688 840
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    +49 800 8008 8679
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  3. Tory Burch emails
  4. Tory Burch address
    11 West 19th Street, 7th Floor, New York, New York, 10011, United States
  5. Tory Burch social media
  6. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 19, 2026
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Tory Burch Category
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