Top Tier Solar Solutions – Page 2

Top Tier boasts an excellent staff, with one member adhering to every detail perfectly, ensuring great customer service. The support team is very helpful, addressing issues promptly with no fault on their part. The installation crew was outstanding, doing a fantastic job! They were approachable regarding my concerns. By the end, my family was sad to see them leave, feeling like they had become part of our family. The materials and products used were of high quality, and I'm pleased they're American-made by a company owned by a retired veteran. I highly recommend this company for anyone considering solar energy. We plan to use their services again for our second home soon!

I recently "December 2022" had my first solar system installed by Top Tier solar solution. Wow! What an amazing company. I was alittle nervous at first because it was a door to door sales, but since its a Military friendly based organization, I decided to listen. Two months later, I have a new 8 panel system that is virtually invisible from the road. The installation was quick and very professional. I was actually at work and allowed the Guys to conduct their business unsupervised. They even moved my vehicle (with my permission) so that no damage would occur while climbing and working on the roof. Get this, from start to finish, not a single *** out of my pocket for installation. They handled all city inspections, approvals for installation as well as fees charged by the state. I have worked with a few people during the process as I progressed through each phase, and everyone was fantastic including ***, and ***, as well as *** . I highly recommend Top Tier solar solution 100% to anyone thinking about a solar system.

It has now been 4 MONTHS since I got my solar panels installed and they still ARE NOT WORKING. The Top Tier salesperson that came knocking at my door was very eager to have me agree on going Solar with them and applying for the $25,000+ loan and even had their team out to install them in less than a week of me signing on with them. I was pretty excited BUT since the install date back in October my system inspection has FAILED FIVE times so far and I still havent utilized my investment. Ive called and talked to a couple project managers a few times every month since install and they keep feeding me ***. The last inspection done by Mecklenburg County took place on January 6th (which obviously failed) and someone from Top Tier finally came out a few days later to fix the problems. I got on the phone with the regional manager and of course he assured me that I will be taken care of and kept trying to feed me more ***. I am beyond disappointed with this company and strongly suggest to look elsewhere if youre considering going solar. This has been the most frustrating experience ever and I like to consider myself a pretty patient person.