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TomTom International Reviews and Complaints

TomTom International review: not covering warrenty inspite of having insured from them

ashwani chander of CA

May 26, 2010 8:27 pm UTC

Verified customer

i bought Tom Tom GPS(refurbished) from Visions Store in Nov. 2009. i bought 2 year extended warrenty plan as well on the recommendation from visions sales representative. but the Tom Tom was not getting Charged, so i returned to Visions after couple of days. the gave me back another refurbished Tom Tom after 6 weeks. even that was not working properly. i again returned back after 4-5 days. they said store will contact you after 6 weeks. after 7 week i contacted them, and they said they had not sent Tom Tom Because warrenty was not covered by them, so asked me to contact Tom Tom Company. i asked them then why they gave me extended warrenty, then there manager was very rude to me, and he said why did you buy cheap product. i asked him why did you sell this crap and cheap product at your store. at the end he said, afterall they had to sell product so they lied to me about their product and gave me extended warrenty plan. so i contacted tom tom and i sent it to them at my expenses. they gave me another after 2 weeks.

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TomTom International Contacts

TomTom International phone numbers

1300 135 604

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Australia

+1 (800) 123-4123

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India

1800 815 318

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Malaysia

+31 207 575 000

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Netherlands

+44 207 949 0134

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United Kingdom

+1 (866) 486-6866

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United States and Canada

+49 180 500 3842

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Germany

+33 170 363 582

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France

+39 245 281 004

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Italy

+351 808 781 222

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Portugal

+34 913 496 508

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Spain

+54 114 109 3000

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Argentina

+55 800 892 1259

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Brazil

+64 800 450 973

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New Zealand

+65 800 616 2269

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Singapore

+90 212 356 9707

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Turkey

+27 800 980 670

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South Africa

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TomTom International emails

customer.relations@tomtom.com

100%
Confidence score: 100%

Support

TomTom International address

De Ruijterkade 154, Amsterdam, 1011AC, Netherlands

TomTom International social media
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