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CB Music, Movies and Television TicketWeb Denied refund for immediate ticket mistake
TicketWeb

TicketWeb review: Denied refund for immediate ticket mistake

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1:39 pm EST
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I was trying to purchase tickets for tonight's show (w/ same name and happily take them instead) and made the costly mistake of not seeing the date. Upon realizing this mistake less than 5 minutes after purchase I immediately emailed Ticketweb (as there are no live contact info). I understand this was my error but asked that I be refunded or exchanged I will not be in the country for the tickets purchased. Ticketweb kept telling me it's all sales final and that is their policy. Horrible customer service and never use them.

Country of complaint: United States

Address: 807 South Jackson Road

Website: ticketweb.com

Desired outcome: A refund or exchange

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