The New York Unemployment review: I'm complaining about trying to file claim

i have try to file a claim for the past two month ,i also call on some a the technical department some will get in touch with me on it is over two weeks i have not receive any call my phone # [protected] i was working at home depot at 475 commack road in deer park longisland 11729 store 1285 i went to jamaica on my docement got lost i apply at the american embass with was close from the 9/08/2021 so i return in new york on the 4/07/2022